All Systems Operational
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
API   Operational
Basic Email Service   Operational
G Suite Email Service   Operational
DNS Service   Operational
Web Hosting Service   Operational
SSL Certificates   Operational
Enom.com Operational
Website   Operational
Domain Search   Operational
Domain Purchase   Operational
Domain Management   Operational
Customer Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.DE Registry Dec 11, 07:00-09:00 PST
TLDs Affected: .de

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 5, 00:30 PST
.NO Registry Dec 11, 07:00-11:00 PST
TLDs Affected: .no

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 5, 00:28 PST
.BE Registry Dec 12, 08:00-11:00 PST
TLDs Affected: .be

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 5, 02:34 PST
Nominet Registry Dec 13, 00:00-02:00 PST
TLDs Affected: .uk, .wales, .cymru

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 7, 01:16 PST
Verisign Registry Dec 13, 14:00-18:00 PST
TLDs Affected: .cc, .コム

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 7, 01:19 PST
.COM/.NET Registry Dec 15, 17:00-17:45 PST
TLDs Affected: .com, .net

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Dec 7, 01:20 PST
Past Incidents
Dec 10, 2018

No incidents reported today.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
.SE/.NU Registry
Completed - The scheduled maintenance has been completed.
Dec 6, 17:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:00 PST
Scheduled - TLDs Affected: .se, .nu

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Dec 5, 00:14 PST
Dec 5, 2018
AFNIC Registry Connections
Resolved - Our connections to AFNIC have recovered and services are now online.
Dec 5, 06:29 PST
Investigating - We are currently experiencing connection issues with the AFNIC registry (.paris). Our operations team is investigating the issue.

This affects registrations, renewals, and management of AFNIC domains. Existing domains will continue to resolve normally
Dec 5, 05:34 PST
Dec 4, 2018

No incidents reported.

Dec 3, 2018
Login issues to Enom
Resolved - The login and password reset issues we were experiencing earlier today are now resolved and service is fully restored.
Dec 3, 14:51 PST
Monitoring - We have good news! It looks like the login problem is now resolved. Keeping this open a tad longer to make sure we've crossed our T's and dotted our I's.
Dec 3, 09:10 PST
Update - Our team is working to address this login issue as quickly as we can. We have noticed the issue is arising only after a password reset. Users who have logged in successfully should be able to continue managing their accounts without issue.
Dec 3, 08:39 PST
Investigating - You might be getting an error 'Bad user name or Password' while trying to login to your Enom account. We are on it and should have something shortly.
Dec 3, 07:59 PST
Dec 2, 2018

No incidents reported.

Dec 1, 2018
System email delays
Resolved - This issue should now be resolved, customers should no longer be seeing delays for system Emails.

Thank you for your patience on this matter.
Dec 1, 12:55 PST
Update - We now know what's causing the problem and are working to fix the system email delays. We hope to have the fix in place soon.
Nov 30, 12:02 PST
Identified - We have identified a backlog in our outgoing email queue which is creating delays for our automated system emails. It may take longer than usual to receive these emails until our queue is caught up. This will affect all system emails such as: password reset links, EPP keys, domain validation (RAA), and consent.
Nov 30, 11:41 PST
Nov 29, 2018
Enom Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:01 PST
Scheduled - At 10 PM on Thursday Nov 29, 2018 The Operations team will be executing an emergency maintenance as part of the stabilization efforts of the identity environment.

The maintenance will cause up to 5 minutes service interruption which may affect: domain registrations, updates and the WHOIS.


Maintenance scheduled for Nov 29, 2018 (updated)
Start time 10:00 PM ET
End Time: 11:00 PM ET

Thank you for your patience with this matter.
Nov 27, 12:46 PST
Nov 28, 2018
.SE Registry
Completed - The scheduled maintenance has been completed.
Nov 28, 07:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 02:30 PST
Scheduled - TLDs Affected: .se

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Nov 26, 02:09 PST
.EU Registry
Completed - The scheduled maintenance has been completed.
Nov 28, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 PST
Scheduled - TLDs Affected: .eu

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Nov 27, 04:01 PST
Nov 27, 2018
Registrant Consent Management and Whois Verification
Completed - The scheduled maintenance has been completed.
Nov 27, 00:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:00 PST
Scheduled - We are performing proactive firmware upgrades to our load balancing infrastructure in order to stay ahead of security vulnerabilities and other bugs. During this time, registrants may be unable to access their Consent Management Page URL or complete Whois verification. Downtime is not expected to exceed 15 minutes, and service interruptions are unlikely. Domain management services, including registrations, transfers, and renewals, will not be affected.

If you have any questions, please contact support at [email protected].
Nov 13, 02:52 PST
Nov 26, 2018
Help Request System Migration
Completed - This maintenance will be rescheduled at a later date.
Nov 26, 23:02 PST
Scheduled - Enom will be migrating to a new version of our help request system from 04:30 PST to 05:00 PST. Phone and Chat lines to our Support team will be unavailable during that time period. For support, kindly submit a ticket by emailing [email protected]. Thank you for your patience.
Nov 23, 11:00 PST
Basic Email - Webmail login
Resolved - This incident has been resolved.
Nov 26, 17:56 PST
Monitoring - We were able to identify and resolve the issues impacting the ability to sign into and access webmail.

As this has impacted services for some time today we will continue to monitor the stability of webmail to ensure there are no recurrences of these issues.
Nov 26, 15:10 PST
Update - We continue to work on resolving the identified issue which has been impacting the ability to log into and navigate Webmail.

We will continue updating this page as we keep on working on solving this issue.
Nov 26, 12:32 PST
Investigating - It has been brought to our attention that Webmail login for our Basic Email service has begun to fail again. We are working on isolating the issue and will give more information shortly.

Please be advised that Basic Email accounts can still be accessed via IMAP & POP connections, you will be able to send and receive emails using email software and configured accounts on mobile devices.
Nov 26, 11:47 PST
Basic Email - Webmail login
Resolved - We are not getting reports of new issues and our testing confirmed that the Webmail login issue should be resolved.
Nov 26, 11:23 PST
Monitoring - We're happy to report that the Webmail login is now back online and functioning. We have successfully corrected the database problem impacting the webmail interface. We will continue monitoring the results to ensure that everything is behaving as expected.
Nov 26, 10:07 PST
Identified - The Webmail login issue has been identified and we are actively working towards a resolution.

Please be advised that Basic Email accounts can still be accessed via IMAP & POP connections, you will be able to send and receive emails using email software and configured accounts on mobile devices.
Nov 26, 09:32 PST
Update - We apologize for the inconvenience and are working to resolve the Webmail login issue as quickly as possible.
Nov 26, 09:02 PST
Investigating - You might be seeing an error when attempting to login to Webmail with our Basic Email service. We are still trying to find out what's going on and will keep you updated.
Nov 26, 08:29 PST
Instant Reseller
Resolved - Everything should be good to go now with Instant Reseller (storefront) pages. Thank you so much for bearing with us through this.
Nov 26, 06:42 PST
Monitoring - The Instant Reseller service should be running as normal now but we are keeping it open for a bit just to keep an eye on things.
Nov 26, 06:15 PST
Update - Our team continues to work on the issue with our Instant Reseller (storefront) pages. We hope to get the system backup as soon as possible. Please stay tuned.
Nov 26, 05:27 PST
Investigating - Users may experience "Page cannot be displayed" or other internal server errors when navigating to Instant reseller (storefront) pages. Our Ops team is investigating the issue and are working to resolve this as quickly as possible. We will update you the moment new information is available.
Nov 26, 04:31 PST
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