We are pleased to report that the issue that was causing transaction processing errors has been resolved and no further incidents have been reported. Thanks for bearing with us!
Jul 18, 17:10 PDT
A fix has been implemented for the transaction processing/billing update issue and we are now monitoring the results. Thanks for your patience!
Jul 18, 15:57 PDT
We are still working to identify the root issue causing unexpected failures of billing updates or transactions. We sincerely appreciate your patience while we work to resolve this issue.
Jul 18, 15:42 PDT
We're looking into reported errors and unexpected declines when updating billing information or attempting a credit card order. We'll keep you posted.
Jul 18, 12:33 PDT
The "(500) Internal Server Error" affecting domain management and order processing has had its root cause identified and has been resolved. The cause of the issue was a database communication failure. Domain management and order processing systems are now operational.
Thanks for bearing with us!
Jul 18, 12:15 PDT
Our team is still working to identify the root cause of the "(500) Internal Server Error" occurring during domain management and order processing. We sincerely appreciate your continued patience and will provide updates on our progress as they become available.
Next update: 12:00PM PDT
Jul 18, 11:20 PDT
Our team is still looking into the cause of the "(500) Internal Server Error" occurring during domain management and order processing. We sincerely appreciate your patience and will continue to update you on our progress.
Next update: 11:30AM PDT
Jul 18, 10:52 PDT
We're looking into the "(500) Internal Server Error" showing up when transferring, registering, or updating domains.
Jul 18, 10:18 PDT
The .CM registry is back online after an unplanned outage.
Jul 18, 05:24 PDT
We have received a response from the CM registry indicating that there are problems with Cameroon's internet connection. Camtel, the local telecom company, for Cameroon, is working on fixing the issue.
Jul 18, 02:13 PDT
The CM registry appears to be having connections issues, and is currently down or unresponsive. During this time, management of .cm domains will be down or intermittent. This will include: Registrations Renewals Whois lookup and changes transfers DNS changes
We have reached out to the CM registry, and will update you once we have more information. Thank you.
Jul 18, 00:45 PDT
Earlier "503 Service Unavailable" errors in the Reseller Test environment are now resolved. Thanks for bearing with us!
Jul 17, 12:56 PDT
We fixed the root problem causing "503 Service Unavailable" on resellertest.enom.com connections and are now monitoring to confirm resolution.
Jul 17, 10:54 PDT
You may receive "503 Service Unavailable" errors when submitting commands in the Reseller Test environment (resellertest.enom.com). We're investigating why and will keep you updated.
Jul 17, 05:20 PDT