Enom Status

Mar 19, 2019

Resolved - DigiCert has confirmed that the order delays they were experiencing have been resolved. This was due to a syncing issue on their end.
Mar 19, 08:07 PDT

Investigating - We have reports of SSL certificates order delays. Once an order has been placed and has completed, you may notice a delay in receiving the email confirmation.
DigiCert has confirmed this is only affecting Geotrust and RapidSSL orders and are investigating the problem.

Please note the delays can vary, and they are working towards a resolution.
Mar 18, 09:36 PDT

Sectigo Certificate Authority

Completed - The scheduled maintenance has been completed.
Mar 19, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:00 PDT

Scheduled - During this scheduled system maintenance, users may be unable to process SSL orders under the Sectigo brand name. The actual downtime should be no more than 10-15 minutes.
Mar 13, 01:18 PDT

Mar 18, 2019

Email service

Resolved - The service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!

Thank you so much for bearing with us through this.
Mar 18, 09:24 PDT

Monitoring - We have contained the problem and applied a fix. You may still experience errors while trying to send or receive as we work to resolve the issue.

Thank you for your continued patience.
Mar 18, 09:17 PDT

Investigating - You might be getting an error while trying to send and receive mail. We are still trying to find out what's going on and will keep you updated.

Thank you for your patience!
Mar 18, 08:18 PDT

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

Basic Email Service

Resolved - We've been monitoring our fix for the earlier hosted email issues, and our service is now fully restored and stable. Thanks for sitting through this one!
Mar 15, 10:44 PDT

Monitoring - We believe we have repaired the issue causing connectivity issues for our hosted email customers. A fix is in place, and we are monitoring the results.
Mar 15, 09:27 PDT

Investigating - Our operations team is working to address an issue with our Basic Email Service. During this time, Webmail, IMAP/POP connections and incoming/outgoing mail may be affected.

We will provide an update once we have additional information.
Mar 15, 08:32 PDT

Web hosting server ehost-services207.com

Resolved - Our Operations team was able to address the issue and the hosting service has been running normally for the last 40 minutes.,
Mar 15, 03:36 PDT

Investigating - We are currently investigating an outage on ehost-services207.com. The Plesk administrative panel and websites hosted on this server may not respond.
Mar 15, 00:54 PDT

Mar 14, 2019

Plesk Web Hosting ehost-services230.com service interruption

Resolved - The issues we were having earlier with our hosting server ehost-services230.com have been resolved.

Thank you for your patience while we worked to resolve this.
Mar 14, 18:11 PDT

Investigating - We are currently investigating an outage on ehost-services230.com. The Plesk administrative panel and websites hosted on this server may not respond.
Mar 14, 10:03 PDT

Donuts Registry

Completed - The scheduled maintenance has been completed.
Mar 14, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 14:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Mar 7, 01:15 PST

Error page on resellertest.enom.com website

Resolved - We've resolved the 404 error on resellertest.enom.com. Thanks for bearing with us!
Mar 14, 09:17 PDT

Investigating - You may see a 404 error page when visiting resellertest.enom.com. We're currently looking into it. In the meantime, resellertest.enom.com API requests continue to work as expected, and any other direct links on resellertest.enom.com should still work.

Here's a direct link to the resellertest.enom.com login page: http://resellertest.enom.com/myaccount/default.aspx
Mar 14, 06:03 PDT

Mar 13, 2019

Donuts Registry

Completed - The scheduled maintenance has been completed.
Mar 13, 10:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Mar 7, 01:14 PST

Mar 12, 2019

Enom WHOIS Service Interruptions

Resolved - This issue has been resolved by our dev team. Thank you for your patience with this matter.
Mar 12, 13:08 PDT

Investigating - We are currently seeing interruptions with the Enom WHOIS service. This may affect user's ability to update domain contact details and receive EPP codes. Our dev team is currently looking into this issue, we appreciate your patience with this matter.
Mar 12, 10:03 PDT

.CH/.LI Registry

Completed - The scheduled maintenance has been completed.
Mar 12, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:30 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Mar 3, 23:32 PST

Mar 11, 2019

No incidents reported.

Mar 10, 2019

Web hosting server ehost-services230.com

Resolved - Our web hosting server ehost-services230.com is now back up and stable. If you are still experiencing issues with a site hosted on this server, please reach out to our support team. Thank you for your patience.
Mar 10, 06:55 PDT

Investigating - We are currently investigating an outage on ehost-services230.com. The Plesk administrative panel and websites hosted on this server may not respond.
Mar 9, 13:23 PST

Mar 8, 2019

No incidents reported.

Mar 7, 2019

Website timeouts

Resolved - The issue we experienced earlier causing timeouts or delays while navigating the Enom website have been resolved.

Thank you for your patience.
Mar 7, 16:01 PST

Identified - We have made some updates to repair the source of our intermittent website timeout issues and are now monitoring the results.
Mar 7, 14:29 PST

Investigating - You may encounter timeouts or delays when navigating through the Enom website, making updates to a domain or product, or submitting an order. We're looking into it and will have an update for you soon.
Mar 7, 14:10 PST

Uniregistry Registry

Completed - The scheduled maintenance has been completed.
Mar 7, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 10:00 PST

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Mar 5, 23:55 PST

Web Hosting

Resolved - Services for Ehost-services221.com have been restored.
Mar 7, 01:30 PST

Update - Services are fully restored on Ehost-services240.com. Our Engineering team are still working to bring Ehost-services221.com back to full service. We will continue to update you whenever new info is available.
Mar 7, 00:26 PST

Identified - Our Operations and Engineering teams have identified the issue, and are working on a resolution. We will have these services up as soon as possible. We appreciate your patience.
Mar 6, 23:30 PST

Investigating - We are currently investigating reports or FTP/File Upload errors as well as 502 Bad Gateway and 404 errors when navigating to websites hosted, as well as control panel login Pages, on the below Enom hosting servers:

ehost-services221.com
ehost-services240.com

Our operations team is looking into the matter and will have this resolved as quickly as possible. We will update you as we learn more.
Mar 6, 22:21 PST

Mar 5, 2019

.PL Registry

Completed - The scheduled maintenance has been completed.
Mar 5, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 18:00 PST

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Mar 1, 00:53 PST

Payment Processing

Resolved - This issue has been fully resolved at this point in time, thank you for your patience.
Mar 5, 19:42 PST

Monitoring - We're happy to report that the issue has been resolved. However, we are still keeping an eye on this.
Mar 5, 18:51 PST

Investigating - We are aware of an issue affecting payment processing for some customers accounts; trying to process a refill/order will lead to a pre-auth error and there is no work around at the moment.

Our team is working to identify and resolve this issue as quickly as possible, we appreciate your patience.
Mar 5, 17:45 PST

CM Registry Connections

Resolved - The connection to the .cm registry has been restored.

Thank you for your patience.
Mar 5, 04:09 PST

Investigating - We are currently experiencing connection issues with the CM registry. Our operations team is investigating the issue.

This Will affect:
-Registrations,
-Renewals,
-Contact Changes,
-DNS Changes,
-Transfer Management ( Domain locking)

Existing domains will continue to resolve normally.
Mar 4, 03:29 PST

Nominet Registry

Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:00 PST

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Mar 1, 00:51 PST

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