Enom Status

All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2019

Hosted email delays

Resolved - Our email backlog has now been processed and we are seeing no further indications of incoming email delays. Thanks for bearing with us.
Jan 17, 09:05 PST

Monitoring - We have repaired the root cause of our hosted email incoming mail delays, but we expect delays to continue until the message backlog is cleared. We will keep you updated.
Jan 17, 08:22 PST

Investigating - We are currently investigating delayed incoming mail for our hosted email customers. Our email operations team have been engaged and we are actively working on the issue.
Jan 17, 07:22 PST

Jan 16, 2019

No incidents reported.

Jan 15, 2019

Neustar Registry

Completed - The scheduled maintenance has been completed.
Jan 15, 23:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST

Scheduled - TLDs Affected: .tw, .com.tw, .idv.tw

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 9, 02:49 PST

Comodo/ Sectigo SSL Maintenance

Resolved - Setting the incident to 'resolved'. Thanks for sitting through this one!
Jan 15, 14:19 PST

Identified - Our Comodo/ Sectigo SSL services are undergoing maintenance. Certificate configuration attempts may be interrupted. Purchasing new Comodo SSL products is not affected.
Jan 15, 12:48 PST

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

.AU Registry

Completed - The scheduled maintenance has been completed.
Jan 12, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST

Scheduled - TLDs Affected: .com.au, .asn.au, .net.au, .id.au, .org.au

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 6, 02:50 PST

Jan 11, 2019

Enom Platform

Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST

Scheduled - We are completing proactive maintenance work on our systems. During this maintenance window, domain management services, including registration, transfer, and trade functionality, will be unavailable for short periods, or their performance may be degraded. You may also be unable to make Whois changes during this time.

Email services, as well as SSL registration and management, will not be affected.

We apologize for any inconvenience, and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on our status page, to ensure you are notified of any maintenance changes.

If you have any questions, please contact support at [email protected].
Dec 27, 06:28 PST

.CA Registry

Completed - The scheduled maintenance has been completed.
Jan 11, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 20:01 PST

Scheduled - TLDs Affected: .ca

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 9, 02:47 PST

Jan 9, 2019

No incidents reported.

Jan 8, 2019

WHOIS

Resolved - This incident has been resolved, and WhoIs lookups are working as expected. Thank you.
Jan 8, 04:00 PST

Investigating - We are seeing reports of errors with WhoIs searches. We are working to get to the bottom of this. In the meantime, running a WhoIs check for a domain with Enom may fail. We will update you as more information becomes available.
Jan 8, 03:23 PST

Jan 7, 2019

Uniregistry

Completed - The scheduled maintenance has been completed.
Jan 7, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 PST

Scheduled - For a list of all affected TLDs, please see:

http://enom.help/chart

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 2, 00:17 PST

Help Center loading error

Resolved - The Help Center service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!
Jan 7, 05:21 PST

Update - The Help Center service should be running as normal now but we are keeping it open for a bit just to keep an eye on things.

If you are unable to submit a Help Request due to an error in the Help Center, please reach out to us on phone or chat for immediate assistance.
Jan 7, 05:06 PST

Investigating - You might be getting an error while trying to submit a Help Request or load our Help Center.

You can still reach us on chat, email, and phone.

We are on it and should have more information shortly.
Jan 7, 04:58 PST

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

Website order processing timeouts and credit card failures

Resolved - This incident has been resolved.
Jan 3, 17:33 PST

Monitoring - Our team is reporting that they were able to identify the problem and have implemented a fix. Orders should now be processing as normal. Please reach out to support if you run into any further issues as we continue to monitor this case.

Thank you for your patience on this matter.
Jan 3, 11:08 PST

Update - Some customers are also reporting pre-authorization errors manifesting during Credit Card updates, or "Declined" messages when they know their payment method is valid, which may also be related to this issue.
Jan 3, 10:05 PST

Investigating - We are currently investigating reports of timeouts when loading pages or putting orders through on Enom.com, EnomCentral.com, and BulkRegister.com. Our team is still looking into the cause and we'll continue to update you on our progress.
Jan 3, 09:42 PST