This incident has been resolved, we haven't had any reported problems in some time after the fix was implemented.
Incident start time: 12:30 AM PST
Incident close time: 5:52 AM PST
Length 5 hours and 22 minutes
Nov 19, 05:53 PST
A fix has been implemented, we are monitoring the results before resolving this incident.
Nov 19, 05:17 PST
We are continuing investigation of Payment Processing errors. We will provide updates as they become available. Thank you for your patience.
Nov 19, 03:49 PST
We are currently seeing an interruption in Credit Card/Debit Card payment processing.
During this time any Credit Card/Debit Card orders that you may try to process in your account may fail. At the moment, we do not recommend retrying your transaction until resolved.
Our dev team is working to get this fixed as soon as possible. We appreciate your patience.
Nov 19, 00:30 PST