Enom Status

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All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System Maintenance Sep 16, 15:00-18:00 PDT

Our network engineering team will be performing upgrades to our system.

Service disruptions are not to be expected, but if they do occur, you may experience issues processing requests or accessing the Enom platform.
Posted on Aug 21, 20:55 PDT

EU Registry Sep 16, 21:00 - Sep 17, 00:00 PDT

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Sep 15, 03:54 PDT

Past Incidents

Sep 15, 2019

No incidents reported today.

Sep 14, 2019

.CO.NZ Registry

Completed - The scheduled maintenance has been completed.
Sep 14, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 12:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 11, 20:58 PDT

Sep 13, 2019

No incidents reported.

Sep 12, 2019

Control Panel Degradation - WhoIs / Contact Updates

Resolved - We have received no further examples of customers experiencing issues with contact updates and Whois lookups.
Sep 12, 19:27 PDT

Update - We have received no further examples of customers experiencing issues with contact updates and Whois lookups.
Sep 12, 19:26 PDT

Update - We are continuing to monitor for any further issues.
Sep 12, 14:18 PDT

Monitoring - Our connections have stabilized and we continue to monitor the situation.
Sep 12, 14:07 PDT

Identified - Our operations and network teams have identified that the issue resides with our vendors. We remain in communication with them while they investigate the outages.
Sep 12, 13:42 PDT

Update - Contact updates and WhoIs lookups via the control panel may continue to run into intermittent errors. We continue our investigation.
Sep 12, 13:35 PDT

Investigating - We are investigating an outage that may cause errors with contact updates and WhoIs lookups via the Domain control panel. We thank you for your patience
Sep 12, 13:05 PDT

Enom Hosted Email Service Degradation

Resolved - No reports of further degradation, Enom email customers email services should be fully functional.
Sep 12, 19:21 PDT

Monitoring - Our Email connections have stabilized. We are monitoring the to ensure no further degradation occurs. Thank you for your ongoing patience.
Sep 12, 14:18 PDT

Investigating - Enom Email customers may see some connectivity issues with their hosted mail. Services may be functioning slower than usual due to degraded services.

We appreciate your patience while we investigate this issue further.
Sep 12, 13:17 PDT

Webmail Connection Issues

Resolved - We have resolved the issues with Webmail. Thank you for your patience.
Sep 12, 10:06 PDT

Investigating - We're currently investigating reports that some users are experiencing intermittent connection issues when attempting to access webmail via mail.enom.com. There may be some degradation on our mail servers.

We appreciate your patience, while we investigate this issue further.
Sep 12, 09:29 PDT

Sep 11, 2019

System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 PDT

Scheduled - Our network engineering team will perform an upgrade of our system.

Service disruptions are not to be expected, but if they do occur, you may experience issues processing requests or accessing the Enom platform.
Aug 16, 12:01 PDT

Nominet Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:00 PDT

Scheduled - TLDs affected: .UK, .beer, .rodeo, .cooking, .fashion, .abogado, .fit, .law, .vodka, .wedding, .yoga, .bayern, .london, .garden, .horse, .surf, .work, .miami, .casa, .fishing, .vip

During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Start time: 11:00 PDT
End time: 14:00 PDT
Sep 11, 11:00 PDT

Sep 10, 2019

Geotrust Order Processing Issue

Resolved - We have confirmed with Geotrust the order processing delays have been resolved.

Thank you for your patience.
Sep 10, 13:01 PDT

Update - We are speaking with Geotrust to confirm the current status of delays and will update once we have further information.
Sep 10, 12:16 PDT

Update - We've checked in with Geotrust, and they confirmed the order processing delay is still ongoing on their end. If you have an SSL submission that appears to be stuck in "Processing" status, and you have not received your certificate files, reach out to our Support team.

Next update: 12:00 PDT
Sep 10, 07:29 PDT

Monitoring - We have been advised by Geotrust that some of their orders are being approved, but will then get stuck in their system.

They have escalated this issue to their engineering team, but there are still some orders which are affected.
Sep 9, 18:46 PDT

.UK Registry

Completed - The scheduled maintenance has been completed.
Sep 10, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 PDT

Sep 9, 2019

Sectigo certificates

Resolved - You should no longer encounter "(404) Not Found" errors while configuring Sectigo SSL certificates. Sorry about the blip! Please do let us know if you notice anything else unusual.
Sep 9, 11:20 PDT

Identified - We have identified the cause of the "(404) Not Found" errors when configuring Sectigo SSL certificates and are working to implement a fix.
Sep 9, 09:54 PDT

Investigating - Some users are experiencing "(404) Not Found" errors when configuring Sectigo SSL certificates. We're looking into this.
Sep 9, 08:58 PDT

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

System maintenance

Completed - The scheduled maintenance has been completed.
Sep 6, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:00 PDT

Scheduled - This maintenance window may cause brief interruptions to DNS, availability checks, and payment processing (when not using account balance).
Sep 6, 08:49 PDT

Sep 5, 2019

.AU Registry

Completed - The scheduled maintenance has been completed.
Sep 5, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Active domains will continue to resolve as normal.
Sep 2, 03:20 PDT

Sep 4, 2019

System maintenance

Completed - The scheduled maintenance has been completed.
Sep 4, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 13:00 PDT

Scheduled - Our network engineering team will be performing upgrades to our system.

Service disruptions are not to be expected, but if they do occur, you may experience issues processing requests or accessing the Enom platform.
Aug 20, 13:00 PDT

CentralNic Registry

Completed - The scheduled maintenance has been completed.
Sep 4, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 10:00 PDT

Scheduled - The CentralNic Registry will be undergoing scheduled maintenance.

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 2, 03:18 PDT

Sep 3, 2019

System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 3, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 13:00 PDT

Donuts Registry

Completed - The scheduled maintenance has been completed.
Sep 3, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 10:00 PDT

Scheduled - The Donuts registry will be undergoing scheduled maintenance.

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Active domains will continue to resolve as expected.

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 2, 03:17 PDT

DENIC Registry

Completed - The scheduled maintenance has been completed.
Sep 3, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 PDT

Scheduled - Denic, The .de registry, will be undergoing scheduled maintenance.

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 2, 03:15 PDT

Neustar Registry

Completed - The scheduled maintenance has been completed.
Sep 3, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 21:01 PDT

Scheduled - The Neustar Registry will be performing maintenance to their registry platform.

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

All active domains will continue to resolve as normal

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 2, 03:14 PDT

Sep 2, 2019

.AT Registry

Completed - The scheduled maintenance has been completed.
Sep 2, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 21:01 PDT

Scheduled - The .AT registry is undergoing scheduled Maintenance.

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Sep 2, 03:11 PDT

Sep 1, 2019

No incidents reported.

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