Enom Status

All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Uniregistry Sep 24, 10:00-10:30 PDT

For affected TLD's, please see the chart below and select "Uniregistry" under Registry Provider:

http://enom.help/chart

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Sep 23, 03:30 PDT

Neustar Registry Sep 24, 20:00 - Sep 25, 00:00 PDT

TLDs Affected: .accountant, .bid, .biz, .buzz, .co, .cricket, .date, .download, .faith, .loan, .party, .racing, .review, .science, .stream, .trade, .tw, .us, .webcam, .win

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Sep 20, 00:57 PDT

Enom Platform Sep 26, 21:00 - Sep 27, 00:00 PDT

We are performing proactive firmware upgrades to our load balancing infrastructure in order to stay ahead of security vulnerabilities and other bugs. During this time, registrants may be unable to access their Consent Management Page URL or complete Whois verification. Downtime is not expected to exceed 15 minutes, and service interruptions are unlikely. Domain management services, including registrations, transfers, and renewals, will not be affected.

If you have any questions, please contact support at [email protected].
Posted on Sep 14, 04:38 PDT

Enom Platform Oct 2, 19:00-20:00 PDT

We are proactively making updates to our infrastructure in order to improve stablilty within our systems. During this maintenance window, domain management services, including registration, renewal, transfer, and update functionality, may be unavailable, or their performance may be degraded. Also, users may experience errors when accessing their Enom or Bulk Register accounts, and when sending API calls.

We apologize for the inconvenience, and we appreciate your patience. If you have any questions or concerns, please don't hesitate to contact us at [email protected].
Posted on Sep 20, 12:39 PDT

.UK Registry Oct 3, 22:00 - Oct 4, 00:00 PDT

TLDs Affected: .uk

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Sep 11, 02:00 PDT

Past Incidents

Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

.COM/.NET Registry

Completed - The scheduled maintenance has been completed.
Sep 22, 18:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:01 PDT

Scheduled - TLDs Affected: .com, .net

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 4, 02:39 PDT

Sep 21, 2018

Registration and renewal errors of select TLDs

Resolved - This incident has been resolved.
Sep 21, 03:31 PDT

Monitoring - We are starting to see orders going through successfully again. We will be continuing to monitor this case and update once we have confirmation it is fully resolved. Thank you for your patience.
Sep 20, 12:39 PDT

Identified - TLDs affected: .AC, .AT, .BE, .IO, .IT, .GS, .CO.NZ, .ORG.NZ, .NET.NZ, .COM.MX, .SH

We have identified an issue preventing registration and renewal of select TLDs and are urgently working towards a solution.

Next update: 12:30 PT
Sep 20, 11:45 PDT

Sep 19, 2018

.CH/.LI Registry

Completed - The scheduled maintenance has been completed.
Sep 19, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:00 PDT

Scheduled - TLDs Affected: .ch, .li

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 4, 02:35 PDT

Sep 18, 2018

Access.enom.com Google Domains Management Issue

Resolved - This issue is being addressed by our account manager. Please contact support if you run into any further issues.
Sep 18, 13:22 PDT

Investigating - We are currently looking into a case where domains registered through G-suite are not being given proper access passwords to log into access.enom.com and are not displaying the correct registrant information.

Thank you for your patience on this matter while we look into this case further.
Sep 17, 12:59 PDT

.DE Registry

Completed - The scheduled maintenance has been completed.
Sep 18, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 PDT

Scheduled - TLDs Affected: .de

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 11, 01:59 PDT

Sep 17, 2018

Domain Renewal Issue in Enom

Resolved - This issue has now been resolved. Please reach out to support if your run into any furhter issues.
Sep 17, 15:44 PDT

Monitoring - Our dev team has pushed a bug fix for this issue. If you were having renewal issues previously, please try submitting another order. We will keep testing on our end and update once this issue is fully resolved.
Sep 17, 13:45 PDT

Investigating - We are currently looking into an issue where domain renewals are not completing through the Enom cart.

We are working with our dev team to get this resolved. Thank you for your patience.
Sep 17, 12:38 PDT

Domain Registrations and WhoIs Checks

Resolved - This incident has been resolved.
Sep 17, 02:17 PDT

Monitoring - Our operations team has resolved the issues we encountered which impacted domain registrations, contact updates and whois lookups between 10:17 PM PST through 1:16 AM PST. We will continue to monitor for any further issues.
Sep 17, 01:48 PDT

Update - Services are now recovering. There is still an intermittent issue with our whois service which is being addressed by our operations team.
Sep 17, 01:09 PDT

Update - Our operations team continues work to address the issue affecting registrations, contact information management and whois lookups. There are no new updates at this time.
Sep 17, 00:32 PDT

Update - There are no additional updates at this time. Our operations team is still working towards a resolution.
Sep 16, 23:58 PDT

Identified - Complications are currently being dealt with by Operations and issues with processing domains registrations, contact updates, as well as Whois lookups can be expected until resolved. This issue began at 1:17 AM EST and is still being worked on.
Sep 16, 23:27 PDT

Investigating - We are investigating reports of API registration and Whois checks potentially failing.

At this time, you may experience degraded or failed service for the following:

-Domain Registrations,
-Contact Updates,
-Whois Check,
-Domain Pushes.

DNS resolution is not reported as affected at this time. We apologize for any inconvenience and will update you the moment we have more information to provide.
Sep 16, 22:46 PDT

Sep 15, 2018

Enom service interruption

Resolved - This incident has been resolved.
Sep 15, 06:00 PDT

Monitoring - Services have been restored and systems are operational. There have been no additional issues since the last incident- https://enomstatus.com/incidents/c3xmkcszvvzd. However, we will continue to monitor this case to ensure there are no further issues.
Sep 13, 06:59 PDT

Sep 14, 2018

Outbound mail delivery

Resolved - There have been no additional issues since the last update. The delays have cleared up and the issue has been resolved.
Sep 14, 06:55 PDT

Monitoring - Our operations team has adjusted filtering for outbound mail. Monitoring will continue until delays have fully subsided.
Sep 14, 06:25 PDT

Investigating - We are investigating a potential issue with sending mail through our basic email service. Users may experience slowness or an error when sending emails. Our operations team has been engaged.
Sep 14, 05:40 PDT

Sep 13, 2018

.CA Registry

Completed - The scheduled maintenance has been completed.
Sep 13, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 PDT

Scheduled - TLDs Affected: .ca

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 11, 01:57 PDT

Delayed automated system emails (verification emails, password reset links)

Resolved - The delays we were previously experiencing with outbound system emails have now cleared and all queued emails have been sent. Thanks for bearing with us.
Sep 13, 09:27 PDT

Investigating - We are investigating reports of delayed outbound system emails, including domain verification emails and account password reset links. Our team is looking into the cause and we'll update you once we know more.
Sep 13, 08:00 PDT

Enom service interruption

Resolved - There have been no additional issues since the last update. The issue has been resolved.
Sep 13, 06:43 PDT

Monitoring - The DDOS stopped at 05:05 PDT and services have now recovered. We will continue to monitor for any further issues.
Sep 13, 05:58 PDT

Update - We have identified the root cause of the outage as a DDOS and are working with our upstream network providers to resolve. This issue has the highest level of attention internally and we will provide additional updates as they become available
Sep 13, 04:41 PDT

Identified - The issue affecting Enom control panels and API is being worked on by our operations team. There are no additional updates at this time.
Sep 13, 04:19 PDT

Investigating - Enom services and control panels may be inaccessible due to an internal network issue. Domain orders via the API are also affected.

This is currently being investigated by our operations team.
Sep 13, 03:32 PDT

Sep 12, 2018

No incidents reported.

Sep 11, 2018

.Kiwi Registry Connection Problem

Resolved - We are no longer seeing this issue on our end. You should now be able to register and update .kiwi registry domains.

Thank you for your patience on this matter.
Sep 11, 14:12 PDT

Investigating - We are currently seeing a connection problem with the .kiwi registry. Existing domains should be working properly but any new registrations or updates may not go through.

Thank you for your patience on this matter, while we get this resolved.
Sep 11, 11:36 PDT

Sep 10, 2018

Domain list not showing all/any registered domains

Resolved - The issue that was impacting customers from viewing domains within their account has now been resolved.

Thank you for your patience in this matter.
Sep 10, 18:08 PDT

Monitoring - We have identified the issue preventing domain lists from being accessed fully/at all within Enom accounts and a fix has been put in place.

We will be monitoring the situation and post any updates as they become available.

Should everything continue to work as expected this issue will moved to a resolved status.
Sep 10, 16:21 PDT

Investigating - We are investigating reports of registered domains not showing in the My Domains manager in Enom accounts. While the domains are registered, they are not able to be searched or managed at this time.

We're currently investigating the issue.
Sep 10, 15:50 PDT

Domain list not showing all registered domains

Resolved - The service has been completely restored to show all registered domains in accounts at Enom. You can fully manage your registered domains again. If you are still experiencing issues, please don't hesitate to contact us!
Sep 10, 12:46 PDT

Donuts Registry

Completed - The scheduled maintenance has been completed.
Sep 10, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:00 PDT

Scheduled - TLDs Affected: .academy, .accountants, .actor, .agency, .airforce, .apartments, .army, .associates, .attorney, .auction, .band, .bargains, .bike, .bingo, .boutique, .builders, .business, .cab, .cafe, .camera, .camp, .capital, .cards, .care, .careers, .cash, .casino, .catering, .center, .charity, .chat, .cheap, .church, .city, .claims, .cleaning, .clinic, .clothing, .coach, .codes, .coffee, .community, .company, .computer, .condos, .construction, .consulting, .contractors, .cool, .coupons, .credit, .creditcard, .cruises, .dance, .dating, .deals, .degree, .delivery, .democrat, .dental, .dentist, .diamonds, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .education, .email, .energy, .engineer, .engineering, .enterprises, .equipment, .estate, .events, .exchange, .expert, .exposed, .express, .fail, .family, .farm, .finance, .financial, .fish, .fitness, .flights, .florist, .football, .forsale, .foundation, .fund, .furniture, .futbol, .fyi, .gallery, .games, .gifts, .gives, .glass, .gmbh, .gold, .golf, .graphics, .gratis, .gripe, .group, .guide, .guru, .haus, .healthcare, .hockey, .holdings, .holiday, .hospital, .house, .immo, .immobilien, .industries, .institute, .insure, .international, .investments, .irish, .jetzt, .jewelry, .kaufen, .kitchen, .land, .lawyer, .lease, .legal, .life, .lighting, .limited, .limo, .live, .loans, .ltd, .maison, .management, .market, .marketing, .mba, .media, .memorial, .moda, .money, .mortgage, .movie, .navy, .network, .news, .ninja, .partners, .parts, .photography, .photos, .pictures, .pizza, .place, .plumbing, .plus, .productions, .properties, .pub, .recipes, .rehab,,.reise ,.reisen .rentals, .repair, .report, .republican, .restaurant, .reviews, .rip, .rocks, .run, .sale, .salon, .sarl, .school, .schule, .services, .shoes, .shopping, .show, .singles, .soccer, .social, .software, .solar, .solutions, .studio, .style, .supplies, .supply, .support, .surgery, .systems, .tax, .taxi, .team, .technology, .tennis, .theater, .tienda, .tips, .tires, .today, .tools, .tours, .town, .toys, .training, .university, .vacations, .ventures, .vet, .viajes, .video, .villas, .vin, .vision, .voyage, .watch, .wine, .works, .world, .wtf, .xn--czrs0t, .xn--fjq720a, .xn--unup4y, .xn--vhquv, .zone

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 3, 01:24 PDT

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