Enom Status

Enom-hosted websites stop resolving or show wrong website after installing or configuring new SSL certificate

Update - We are continuing to work on this issue. At this time, the development team is looking at these issues on a case by case basis so please continue contacting support through phone, Email, or chat with regards to your hosted site so that we can get the issue resolved for you.

Thank you for your continued patience.
Jul 10, 09:14 PDT

Identified - We've found the problem with Enom-hosted websites not resolving or showing the wrong website after installing or configuring new SSL certificate.

If you need assistance correcting the website to resolve while we are working on a fix, please reach out to our Support Team through phone, email, or chat.

We'll update you as soon as the fix is in place.
Jul 9, 06:19 PDT

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Degraded Performance

Website Operational

Domain Search Operational

Domain Purchase Degraded Performance

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Afilias Registry Jul 21, 08:00-09:00 PDT

TLDs Affected: .adult, .archi, .bet, .bio, .black, .blue, .bz, .global, .green, .in, .info, .kim, .lgbt, .ltda, .me, .mn, .mobi, .ngo/.ong, .org, .pet, .pink, .poker, .porn, .promo, .red, .sc, .shiksha, .vc, .vegas, .vote, .voto

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jul 12, 06:55 PDT

.COM / .NET Registry Jul 21, 18:00-18:45 PDT

TLDs Affected: .com, .net

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jul 4, 02:26 PDT

PIR Registry Jul 24, 08:00-10:00 PDT

TLDs Affected: .org, .ngo, .ong

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jul 12, 06:52 PDT

Past Incidents

Jul 17, 2018

No incidents reported today.

Jul 16, 2018

Donuts Registry

Completed - The scheduled maintenance has been completed.
Jul 16, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:00 PDT

Scheduled - TLDs Affected: .academy, .accountants, .actor, .agency, .airforce, .apartments, .army, .associates, .attorney, .auction, .band, .bargains, .bike, .bingo, .boutique, .builders, .business, .cab, .cafe, .camera, .camp, .capital, .cards, .care, .careers, .cash, .casino, .catering, .center, .charity, .chat, .cheap, .church, .city, .claims, .cleaning, .clinic, .clothing, .coach, .codes, .coffee, .community, .company, .computer, .condos, .construction, .consulting, .contractors, .cool, .coupons, .credit, .creditcard, .cruises, .dance, .dating, .deals, .degree, .delivery, .democrat, .dental, .dentist, .diamonds, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .education, .email, .energy, .engineer, .engineering, .enterprises, .equipment, .estate, .events, .exchange, .expert, .exposed, .express, .fail, .family, .farm, .finance, .financial, .fish, .fitness, .flights, .florist, .football, .forsale, .foundation, .fund, .furniture, .futbol, .fyi, .gallery, .games, .gifts, .gives, .glass, .gmbh, .gold, .golf, .graphics, .gratis, .gripe, .group, .guide, .guru, .haus, .healthcare, .hockey, .holdings, .holiday, .hospital, .house, .immo, .immobilien, .industries, .institute, .insure, .international, .investments, .irish, .jetzt, .jewelry, .kaufen, .kitchen, .land, .lawyer, .lease, .legal, .life, .lighting, .limited, .limo, .live, .loans, .ltd, .maison, .management, .market, .marketing, .mba, .media, .memorial, .moda, .money, .mortgage, .movie, .navy, .network, .news, .ninja, .partners, .parts, .photography, .photos, .pictures, .pizza, .place, .plumbing, .plus, .productions, .properties, .pub, .recipes, .rehab,,.reise ,.reisen .rentals, .repair, .report, .republican, .restaurant, .reviews, .rip, .rocks, .run, .sale, .salon, .sarl, .school, .schule, .services, .shoes, .shopping, .show, .singles, .soccer, .social, .software, .solar, .solutions, .studio, .style, .supplies, .supply, .support, .surgery, .systems, .tax, .taxi, .team, .technology, .tennis, .theater, .tienda, .tips, .tires, .today, .tools, .tours, .town, .toys, .training, .university, .vacations, .ventures, .vet, .viajes, .video, .villas, .vin, .vision, .voyage, .watch, .wine, .works, .world, .wtf, .xn--czrs0t, .xn--fjq720a, .xn--unup4y, .xn--vhquv, .zone

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 10, 00:47 PDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

Afilias Registry

Completed - The scheduled maintenance has been completed.
Jul 14, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 08:00 PDT

Scheduled - TLDs Affected: .adult, .archi, .bet, .bio, .black, .blue, .bz, .global, .green, .in, .info, .kim, .lgbt, .ltda, .me, .mn, .mobi, .ngo/.ong, .org, .pet, .pink, .poker, .porn, .promo, .red, .sc, .shiksha, .vc, .vegas, .vote, .voto

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 12, 04:09 PDT

Jul 13, 2018

No incidents reported.

Jul 12, 2018

.CA Registry

Completed - The scheduled maintenance has been completed.
Jul 12, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:00 PDT

Scheduled - TLDs Affected: .ca

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 10, 00:49 PDT

Jul 11, 2018

.EU Registry

Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:00 PDT

Scheduled - TLDs Affected: .eu

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 9, 23:37 PDT

Jul 10, 2018

Error when managing G Suite subscriptions

Resolved - The G Suite subscription management service has been completely restored. Everything should be good to go now. If you are still experiencing issues, please don't hesitate to contact us!
Jul 10, 05:40 PDT

Update - Our development team continues to work on addressing the provisioning issue affecting some G Suite subscriptions. If the order did show as successful in your Enom account, please look for the account management email from Google to manage your G Suite services.
Jul 6, 11:13 PDT

Update - We're continuing to investigate the issue with G Suite subscription management and are working to resolve it as quickly as possible.

You may continue to see the error "Customer: Error:"deleted_client", Description:"The OAuth client was deleted.", Uri:"" when attempting to either manage an existing G Suite subscription or when trying to purchase a new G Suite subscription. Some successful orders are not provisioning to Google and we are still trying to determine the issue.

If the order did show as successful in your Enom account, please look for the account management email from Google (with management portal link https://gsuite.google.com/products/admin/) to manage your G Suite services directly with Google at this time.
Jul 4, 14:11 PDT

Investigating - Issue: We have identified an issue resulting in an error when attempting to manage G Suite subscriptions registered through Enom.

Error: "Customer: Error:"deleted_client", Description:"The OAuth client was deleted.", Uri:"""

Issue Summary: We are currently investigating the cause of this error and will update once we have more information or the incident is resolved. There is currently no workaround available.
Jun 27, 09:08 PDT

Jul 8, 2018

CentralNic Registry

Completed - The scheduled maintenance has been completed.
Jul 8, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 04:00 PDT

Scheduled - TLDs Affected: .bar, .best, .ceo, .college, .design, .fans, .feedback, .host, .ink, .kred, .love, .online, .press, .protection, .rent, .rest, .security, .site, .space, .store, .tech, .theatre, .website, .wiki, .xyz, .art, .fun, .tickets, .co.com, .fm, .in.net, .pw, .radio.am, .radio.fm

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 4, 02:24 PDT

Jul 7, 2018

.AT Registry

Completed - The scheduled maintenance has been completed.
Jul 7, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:01 PDT

Scheduled - TLDs Affected: .at

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 2, 02:54 PDT

Jul 5, 2018

Neustar Registry

Completed - The scheduled maintenance has been completed.
Jul 5, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 PDT

Scheduled - TLDs Affected: .accountant, .bid, .biz, .buzz, .co, .cricket, .date, .download, .faith, .loan, .party, .racing, .review, .science, .stream, .trade, .tw, .us, .webcam, .win

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 2, 02:52 PDT

Jul 4, 2018

Paypal Refill Error

Resolved - We are not getting reports of new issues with Paypal Refills and our testing confirmed that the issue should be resolved. If you are still experiencing issues with Paypal, please don't hesitate to contact our Support team via chat, email, or phone!
Jul 4, 12:31 PDT

Monitoring - Latest Update: A fix has been implemented to restore functionality of PayPal refills. We are monitoring the results. Please let our Support team know if you continue to encounter failed PayPal refills: https://help.enom.com

Next update: July 3, 11:00 PDT
Jul 2, 16:30 PDT

Identified - Latest update: We have identified the source of the problem preventing successful PayPal refills and are actively working toward its resolution. This is a high priority issue.

Next update: July 2, 18:00 PDT
Jul 2, 10:36 PDT

Investigating - Our team has identified an issue where some users receive the following error when attempting a refill via PayPal:

Error from CCProcessor; code=999, message=Unknown error: Server was unable to process request. ---> The underlying connection was closed: An unexpected error occurred on a send. ---> Received an unexpected EOF or 0 bytes from the transport stream.

We are working to resolve this issue for those affected.

Next Update July 2nd, 11:00 PDT
Jun 28, 06:25 PDT

.BE Registry

Completed - The scheduled maintenance has been completed.
Jul 4, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:00 PDT

Scheduled - TLDs Affected: .be

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 2, 02:45 PDT

Jul 3, 2018

.DE Registry

Completed - The scheduled maintenance has been completed.
Jul 3, 09:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 PDT

Scheduled - TLDs Affected: .de

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jul 2, 02:40 PDT

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