Resolved -
This incident has been resolved.
Jul 19, 20:27 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 19, 18:09 PDT
Update -
Our team is continuing to implement a fix. Customers may be able to access their account but may still see slowness as well as not be able to make purchases or updates to their domains. We hope to have a resolution soon and will continue to post updates here.
Jul 19, 13:21 PDT
Update -
Our team is continuing to implement a full fix for the intermittent issues and slowness with domain management and API caused by the global CrowdStrike outage. We appreciate your continued patience as we continue to work on a fix. We will continue to provide further updates here.
Jul 19, 10:57 PDT
Update -
We are still working on the resolution for the intermittent issues with accessing and managing domains through Enom accounts and the API due to the ongoing global CrowdStrike outage. Our Customer Support Team continues to be affected as well. We appreciate your understanding and patience as we continue to address this situation. Updates will be posted here.
Jul 19, 06:55 PDT
Update -
We are currently experiencing intermittent issues with accessing and managing domains through Enom accounts and the API due to the ongoing global CrowdStrike outage. This is also impacting our Customer Support Team. Our team is actively working to resolve this situation. We will continue to provide updates here. Thank you for your understanding and patience.
Jul 19, 05:38 PDT
Update -
Our developers found the main problem and are working on a fix. Our support systems are also affected by this issue right now.
Jul 19, 05:12 PDT
Identified -
Our developers have identified the root issue and are currently investigating a possible fix.
Jul 19, 02:22 PDT
Investigating -
We are receiving reports of issues with being able to login to Enom accounts and accessing and managing domains from within Enom accounts or with API.
Our developers are currently investigating.
Jul 18, 22:39 PDT