Update - We are continuing to investigate the following issues:

- Failures with the domain push function
- Unable to transfer-in some ccTLD domains

Thank you for your continued patience.

Next Update: June 21st, 11:00 PDT
Jun 20, 20:25 PDT
Update - Our developer team is looking into the following issues:

- Domain pushes failing intermittently
- Inability to transfer-in and manage some ccTLD domains

Thank you for your patience.

Our next update will be June 20th 17:00 PDT.
Jun 20, 11:03 PDT
Update - The following issues are still being investigated:

- Domain pushes failing intermittently
- Inability to transfer-in and manage some ccTLD domains

Thank you for your patience.

Our next update will be June 20th 11:00 PDT.
Jun 19, 17:36 PDT
Update - We are still reviewing these cases with our developer team:

- Domain pushes failing intermittently
- Inability to transfer-in and manage some ccTLD domains

Thank you for your continued patience.

Our next update will be June 19th 17:00 PDT.
Jun 19, 11:07 PDT
Update - We are continuing our work to resolve the following issues:

- Domain pushes failing intermittently
- Inability to transfer-in and manage some ccTLD domains

We appreciate your continued patience.

Our next update will be June 19th 11:00 PDT.
Jun 18, 17:22 PDT
Update - Our development team is still looking into the issues regarding:

- Domain pushes failing intermittently
- Inability to transfer-in and manage some ccTLD domains

Thank you for your continued patience.

Our next update will be June 18th 17:00 PDT.
Jun 18, 11:03 PDT
Update - The error some user were experiencing when trying to update domain contact should now be resolved.

We are continuing to investigate the following issues:

- Failures with the domain push function
- Unable to transfer-in some ccTLD domains

Our next update will be June 18th at 11:00 PDT.
Jun 15, 17:29 PDT
Update - The causes of the errors "Failed executing GETCONTACTS" and "Failed executing CONTACTS" have been identified and resolved.

Investigation continues into the remaining issues:

- Some domain contact updates are not going through
- Failures with the domain push function
- Unable to transfer-in some ccTLD domains

Our next update will be June 15th at 17:00 PDT.
Jun 15, 11:00 PDT
Update - We are still looking into the following issues with no further updates at this time.

- Some domain contact updates are not going through
- Failures with the domain push function
- Unable to transfer-in some ccTLD domains
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors

Thank you for your patience, we will be providing another update on June 15th at 11:00 PDT
Jun 14, 17:10 PDT
Update - The errors we were previously experiencing with transferring-in .CA domains through the Enom website are now resolved. There are still remaining issues with transferring-in other ccTLD domains.

Our full list of current open issues remains the same:

- Some domain contact updates failing
- Failures with the domain push function
- Unable to transfer-in some ccTLD domains
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors

We will update next once there is any progress toward resolution, or on June 14 at 17:00 PDT, whichever comes first.
Jun 14, 11:00 PDT
Update - Thank you for your ongoing patience. We continue to experience a service interruption with the following domain and account management issues:

- Some domain contact updates
- Failures with the domain push function
- Unable to transfer-in some ccTLD domains
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors

We will update next once there is any progress toward resolution, or on June 14 at 11:00 PDT, whichever comes first.
Jun 13, 11:00 PDT
Update - We currently do not have any further updates on the following issues:

- Domain contact updates, Domain pushes, and ccTLD issues.
- Unable to transfer-in some ccTLD domains.
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors.

We hope to get these issues resolved soon with our dev team.
Jun 12, 11:05 PDT
Update - The previous issues are still being looked at by our dev team:

- Domain contact updates, Domain pushes, and ccTLD issues.
- Unable to transfer-in some ccTLD domains.
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors.

We have no further updates at this time.
Jun 11, 17:04 PDT
Update - Our development team are still looking into the previous known issues:

- Domain contact updates, Domain pushes, and ccTLD issues.
- Unable to transfer-in some ccTLD domains.
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors.

We appreciate your continued patience on this matter.
Jun 11, 11:06 PDT
Update - Our development team is continuing to work on refining our GDPR implementation. The following issues are still ongoing:

- Domain contact updates, Domain pushes, and ccTLD issues.
- Unable to transfer-in some ccTLD domains.
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors.

Services have been restored for:

- EPP/Authorization code emails being delayed or not being sent out.


Next Update: 11:00 PDT Monday
Jun 8, 12:59 PDT
Update - We are continuing to work on resolving the following issues:

EPP/Authorization code emails being delayed or not being sent out.

Domain contact updates, Domain pushes, and ccTLD issues.

We appreciate your patience while we continue our work to resolve these.
Jun 7, 17:51 PDT
Update - We are seeing resurfacing issues with EPP/Authorization code emails being delayed or not being sent out. We are investigating this issue and will update you as soon as possible.

We appreciate everyone's patience.

In Addition, we continue to look into the following issues:

Domain contact updates, Domain pushes, and ccTLD issues.
Jun 7, 01:44 PDT
Update - We are continuing to work on a fix for this issue.
Jun 7, 01:42 PDT
Update - We are continuing to look into the following issues:

Domain contact updates, Domain pushes, and ccTLD issues.
Jun 6, 19:27 PDT
Update - There are no new updates at this time. Previous issues regarding domain contact updates, domain pushes, and ccTLD issues are still being looked at.
Jun 6, 12:40 PDT
Update - There are no further updates at this time. Previous issues are still outstanding.

Next update: 11:00 PDT
Jun 5, 17:00 PDT
Update - We have resolved the issue with "Registrant verification not triggered for some contact updates". Work is ongoing to repair the remaining known GDPR-implementation issues:

- Unable to transfer-in some ccTLD domains
- Push domain functionality failing intermittently

Next update: 19:00 PDT
Jun 5, 11:05 PDT
Update - There are no further updates at this time. Previous issues are still outstanding.

Next update: 11:00 PDT
Jun 4, 17:15 PDT
Update - There are no additional updates at this time. We continue work to resolve the ongoing issues.

Next update: 17:00 PDT
Jun 4, 12:30 PDT
Update - The following issues have been resolved:
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- Some domain registrations stuck in "Processing"

Our development team continues to work on the following issues:

- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently

Next Update: 11:00 PDT Monday
Jun 1, 15:56 PDT
Update - The following issues have now been resolved:
- EPP key and consent form emails delayed or not sent

Our development team is continuing to work on fixes for the following ongoing issues:

- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"

Next update: 14:00 PDT
Jun 1, 08:36 PDT
Update - No additional updates at this time.

We thank you for your patience while we work to resolve these issues.

Next Update: 15:00 PDT
Jun 1, 05:00 PDT
Update - No Additional Updates at this time.

We thank you for your patience while we work to resolve these issues.

Next Update: 05:00 PDT
May 31, 22:59 PDT
Update - No Additional Updates at this time.

We thank you for your continued patience.

Next Update: 23:00 PDT
May 31, 16:59 PDT
Update - We are continuing to work on a fix for these issues

- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- EPP key and consent form emails delayed or not sent

Thank you for your patience, we will provide any further updates as they happen.
May 31, 11:35 PDT
Update - We are continuing to look into solving these issues:

- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- EPP key and consent form emails delayed or not sent

Updates will be posted if there is a partial or full restoration to any affected services. Thank you for your ongoing patience.
May 31, 09:03 PDT
Update - Our Engineers are still investigating the following:
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors

We will continue to provide updates as we make progress.
May 31, 03:00 PDT
Update - The following issues have been resolved:
- The registration errors for: .UK and .CA domains
- EPP key and consent form emails delayed or not sent
- Contact updates on the "Contact Information" page not saving

Our Engineers are still investigating the following:
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"

The previously resolved issue - "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors is showing up again, our Engineers are looking into this again.

We will continue to provide updates as we make progress.
May 30, 20:56 PDT
Update - The following issues have been resolved:
- The registration errors for: .UK and .CA domains
- EPP key and consent form emails delayed or not sent
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- Contact updates on the "Contact Information" page not saving

Our Engineers are still investigating the following:
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- Push domain functionality failing intermittently
- Some domain registrations stuck in "Processing"

We will continue to provide updates as we make progress.
May 30, 12:38 PDT
Update - We are continuing to work on the resolution of these issues. Updates will be posted if there is a partial or full restoration to any affected services. Thank you for your ongoing patience.
May 30, 11:29 PDT
Identified - We have identified the current issues and are actively working on their resolution. Updates will be posted if there is a partial or full service restoration to any affected services. Thank you for your ongoing patience.
May 30, 09:35 PDT
Investigating - Ongoing issues:

- Domain contact information updates not displaying correctly
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- EPP key and consent form emails not being sent out
- Push domain functionality failing intermittently
- "Failed executing GETCONTACTS" or "Failed executing CONTACTS" errors
- Some registrations stuck in "Processing"

We will provide updates on these issues as we make progress.
May 30, 06:32 PDT
Identified - Our development team is currently working on refining our GDPR implementation work. The following issues are still being worked on:

- Domain contact information updates not displaying correctly
- Unable to register or transfer-in some ccTLD domains
- Registrant verification not triggered for some contact updates
- EPP key and consent form emails not being sent out

We will provide updates to these issues as we make progress.
May 29, 05:48 PDT
Domain Services Partial Outage
Core gTLDs   ? Operational
Core ccTLDs   ? Partial Outage
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
API   Operational
Basic Email Service   Operational
G Suite Email Service   Operational
DNS Service   Operational
Web Hosting Service   Operational
SSL Certificates   Operational
Enom.com Degraded Performance
Website   Operational
Domain Search   Operational
Domain Purchase   Degraded Performance
Domain Management   Operational
Customer Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Verisign Registry Jun 21, 14:00-18:00 PDT
TLDs Affected: .cc, .コム

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jun 12, 03:36 PDT
.COM / .NET Registry Jun 23, 18:00-18:45 PDT
TLDs Affected: .com, .net

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jun 12, 03:43 PDT
.FR Registry Jun 25, 00:00-03:00 PDT
TLDs Affected: .fr

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jun 12, 22:56 PDT
.AU Registry Jun 29, 15:00 - Jun 30, 03:00 PDT
TLDs Affected: .au

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Jun 12, 03:47 PDT
Past Incidents
Jun 21, 2018
Completed - The scheduled maintenance has been completed.
Jun 21, 05:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 05:00 PDT
Scheduled - TLDs Affected: .de

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jun 21, 02:46 PDT
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 12, 2018
Resolved - Our development team has since resolved this issue. All sites on this hosting server should once again be resolving properly.

Thank you for your patience.
Jun 12, 11:02 PDT
Investigating - We are currently looking into an issue with Plesk websites on our hosting server 226. During this time you may see some of your websites not resolving properly. Our developer team is looking into this issue and we will update you as soon as this issue is resolved.

Thank you for your patience.
Jun 11, 16:58 PDT
Jun 11, 2018
Completed - The scheduled maintenance has been completed.
Jun 11, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 19:00 PDT
Scheduled - TLDs Affected: .academy, .accountants, .agency, .apartments, .associates, .bargains, .bike, .bingo, .boutique, .builders, .business, .cab, .cafe, .camera, .camp, .capital, .cards, .care, .careers, .cash, .casino, .catering, .center, .chat, .cheap, .church, .city, .claims, .cleaning, .clinic, .clothing, .coach, .codes, .coffee, .community, .company, .computer, .condos, .construction, .contractors, .cool, .coupons, .credit, .creditcard, .cruises, .dating, .deals, .delivery, .dental, .diamonds, .digital, .direct, .directory, .discount, .doctor, .dog, .domains, .education, .email, .energy, .engineering, .enterprises, .equipment, .estate, .events, .exchange, .expert, .exposed, .express, .fail, .farm, .finance, .financial, .fish, .fitness, .flights, .florist, .football, .foundation, .fund, .furniture, .fyi, .gallery, .gifts, .glass, .gmbh, .gold, .golf, .graphics, .gratis, .gripe, .group, .guide, .guru, .healthcare, .hockey, .holdings, .holiday, .hospital, .house, .immo, .industries, .institute, .insure, .international, .investments, .irish, .jetzt, .jewelry, .kitchen, .land, .lease, .legal, .life, .lighting, .limited, .limo, .loans, .ltd , .maison, .management, .marketing, .mba, .media, .money, .movie, .network, .partners, .parts, .photography, .photos, .pictures, .pizza, .place, .plumbing, .plus, .productions, .properties, .recipes, .reisen, .rentals, .repair, .report, .restaurant, .sale, .salon, .sarl, .school, .schule, .services, .shoes, .shopping, .show, .singles, .soccer, .solar, .solutions, .style, .supplies, .supply, .support, .surgery, .systems, .tax, .taxi, .team, .tennis, .theater, .tienda, .tips, .tires, .today, .tools, .tours, .town, .toys, .training, .university, .vacations, .ventures, .viajes, .villas, .vin, .vision, .voyage, .watch, .wine, .works, .world, .wtf, .zone

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jun 6, 03:12 PDT
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 7, 2018
Completed - The scheduled maintenance has been completed.
Jun 7, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 PDT
Scheduled - TLDs Affected: .accountant, .bid, .biz, .buzz, .co, .cricket, .date, .download, .faith, .loan, .party, .racing, .review, .science, .stream, .trade, .tw, .us, .webcam, .win

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jun 6, 03:10 PDT