Enom Status

SG Registry Connections

Update - The following services for .SG/COM.SG domains are affected due to the degraded service:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

We are looking at resolutions with our upstream provider.
Aug 18, 12:49 PDT

Update - We continue to investigate the degraded connection services with the .SG/.COM.SG registry.
Aug 17, 06:57 PDT

Update - Our .SG connection has become degraded. COM.SG remains degraded at this time as well.

This will affect the following for .SG and COM.SG domains:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

We continue to investigate and thank you for your patience.
Aug 16, 13:23 PDT

Update - We have restored our .SG connection. Our COM.SG connection remains degraded.

The following services for COM.SG domains may be affected:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

We continue to monitor the situation and thank you for your patience.
Aug 15, 18:39 PDT

Update - We are continuing to work with our upstream providers to resolve our connection with the .SG registry. The connection is still broken and we will continue to provide more information as it becomes available. Thank you.
Aug 14, 14:23 PDT

Update - Our connection with the registry has not fully been restored yet, however, we are working with our upstream registry partners on resolving this.
Aug 13, 09:22 PDT

Update - Our .SG/.COM.SG connection remains degraded. We continue to work towards a resolution. Thank you for your patience.
Aug 9, 20:43 PDT

Update - We are continuing to work on a fix for this issue.
Aug 9, 20:43 PDT

Identified - The connection issue has been identified and a resolution is underway.

The following services are still affected for .SG and .COM.SG domains:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

Domains will continue to resolve as normal. We will update you as more information becomes available.
Aug 9, 15:23 PDT

Update - At this time, we are still investigating the degraded performance with .SG/.COM.SG domains.

The following services remain affected:

- Registrations
- Renewals
- DNS changes
- Contact Changes
- Transfers

Domain continue to resolve as normal. Thank you for your continued patience as we investigate the issue.
Aug 9, 12:12 PDT

Update - We are continuing to investigate the connection issues with the SG registry.

This will affect the following for SG and COM.SG domains:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

Domains will continue to resolve as normal. We will update you as more information becomes available.
Aug 8, 20:56 PDT

Update - We continue to investigate our .SG connection and appreciate your patience.
Aug 8, 16:35 PDT

Update - We are still investigating the interruption in our .SG connection. We have reached out to our registry partner and will keep you updated.

This will affect the following for .SG and COM.SG domains:

Registrations
Renewals
DNS changes
Contact Changes
Transfers
Aug 8, 12:37 PDT

Investigating - We are currently experiencing connection issues with the SG registry.

This will affect the following for SG and COM.SG domains:

Registrations
Renewals
DNS changes
Contact Changes
Transfers

Domains will continue to resolve as normal. We will update you as more information becomes available.
Aug 8, 04:33 PDT

Multiple ccTLD degradation

Identified - We identified our multiple ccTLD degradation as a problem coming from an upstream registry partner. We're working with our provider toward a full resolution. The frequency of failures has significantly reduced, but not cleared entirely.

TLDs affected: .AU (all levels), .ES (all levels), .CH, .FR, .LI, .PE
Aug 16, 05:27 PDT

Update - We are continuing to look into a service degradation affecting multiple ccTLDs. We will continue to update the status of this investigation as we receive more information. Thank you.
Aug 14, 14:31 PDT

Update - We continue to investigate the service degradation. Thank you for your patience.
Aug 13, 17:46 PDT

Investigating - We are currently looking into a service degradation affecting multiple ccTLDs. You may experience intermittent errors when managing, registering, or transferring-in an affected ccTLD domain.

TLDs affected: .AU (all levels), .ES (all levels), .CH, .FR, .LI, .PE
Aug 13, 11:49 PDT

Domain Services Degraded Performance

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Degraded Performance

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

AFNIC Registry Aug 19, 01:00-05:00 PDT

The AFNIC Registry will be performing scheduled Maintenance.
This will affect The following TLDs:

.paris, .alsace, .bzh and .corsica

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Aug 18, 00:11 PDT

AU Registry Aug 19, 08:00-10:00 PDT

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Aug 18, 00:13 PDT

NL Registry Aug 19, 21:00-22:30 PDT

System Maintenance Sep 11, 18:00-21:00 PDT

Our network engineering team will perform an upgrade of our system.

Service disruptions are not to be expected, but if they do occur, you may experience issues processing requests or accessing the Enom platform.
Posted on Aug 16, 12:01 PDT

Past Incidents

Aug 17, 2019

Webmail internal error

Resolved - This incident is reported resolved.
Aug 17, 10:20 PDT

Monitoring - We have found a known issue for Webmail users to face this error "Server Error: STATUS: Internal error occurred". This occurs when logging into webmail being unable to navigate to the mailbox.
Aug 17, 10:19 PDT

Aug 15, 2019

Nominet Registry

Completed - The scheduled maintenance has been completed.
Aug 15, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 21:30 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://enom.help/chart
Jul 17, 00:38 PDT

Aug 13, 2019

MX Registry

Completed - The scheduled maintenance has been completed.
Aug 13, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 16:16 PDT

Scheduled - The MX registry will be performing Scheduled Maintenance
Begins: Tuesday August 13th, 2019 at 23:00 UTC
Ends: Tuesday August 14th, 2019 at 05:00 UTC

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 11, 04:28 PDT

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 7, 2019

.Kiwi Registry Connections

Resolved - We are happy to report that the connection has been restored to the .Kiwi Registry. All pending orders can now be processed.
Aug 7, 15:41 PDT

Investigating - We are currently experiencing connection issues with the .Kiwi registry. Our operations team is investigating the issue.

This affects registrations, renewals, and management of .Kiwi domains. Existing domains will continue to resolve normally.
Aug 7, 14:41 PDT

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

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