Monitoring - .FR domain registrations are working as intended. We will continue to monitor for further issues.
Oct 06, 2022 - 06:17 PDT
Investigating - We are still seeing instances of .FR registrations failing. Our engineers continue to investigate.
Oct 04, 2022 - 05:04 PDT
Monitoring - All connections to .fr TLD have been restored. We are still awaiting a response from the registry for the root cause. More updates will be provided once we have them available.
Oct 04, 2022 - 04:50 PDT
Investigating - We are currently investigating errors when registering .FR domains. Users may receive an Invalid Contact/Attribute error when attempting registration.
Thank you for your patience.
Oct 03, 2022 - 08:18 PDT
maintenance to Enom's Database will be occurring during this time.
During this time, you may experience username and password errors when attempting any actions, Including logins to our website. The impact is expected to only last 30-60 seconds for the duration of the maintenance. This will happen twice, for a total of up to 60-120seconds of possible customer impact. Posted on
Oct 04, 2022 - 14:13 PDT
Resolved -
We are no longer seeing issues with our SSL certificates. Please reach out to live support if you experience any further difficulties.
Oct 4, 19:47 PDT
Monitoring -
While we await official confirmation from Sectigo, SSL order processing has begun to resume. We will be monitoring for any further issues.
Oct 4, 16:55 PDT
Update -
Sectigo has confirmed that an infrastructure change on their end introduced the unintended change that caused this issue.
They are working on reverting the change to resolve this.
We will provide more details as they become available.
Oct 4, 13:45 PDT
Identified -
We have escalated the matter with the Sectigo support team to address the connectivity problems between Enom and Sectigo servers which have been identified as the root cause of the outage on our end. We will post more details as we hear from them.
Oct 4, 12:01 PDT
Investigating -
We are currently investigating reports of errors when submitting CSRs to Sectigo through our UI or API. The error received is "unable to retrieve CSR information when submitting CSR." We have reached out to our operations team for assistance with this error. We will update you as soon as new info becomes available. Thank you.
Oct 4, 10:17 PDT
Resolved -
This incident has been resolved. Thank you.
Incident Start Time: 09-30-2022 17:40:00 Incident End Time:09-30-2022 18:14:00 Total Duration:34 minutes
Sep 30, 15:28 PDT
Investigating -
We are currently investigating issues with submitting new Sectigo SSLs. Users submitting a CSR for an SSL orders may get "“error -the remote server returned an error - internal server error" among other errors.
our operations team is investigating the issue. We will update you shortly. Thank you.
Sep 30, 14:50 PDT
Resolved -
We have recovered our connection to the Aflias Registry and all systems are functional. We have not received a response from the registry in regards to root cause at this time.
Sep 29, 09:17 PDT
Update -
We are currently experiencing connection issues to the Afilias TLD production environment. We have reached out to the registry to investigate and will provide updates as they become available.
Sep 29, 08:35 PDT
Investigating -
We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Sep 29, 08:32 PDT
Resolved -
This issue has been resolved and connections fully restored. Thank you for your patience.
Sep 28, 15:57 PDT
Investigating -
We are currently investigating issues causing intermittent errors when attempting to make changes to and purchase domains managed through 1API. This may cause errors when attempting to make the following changes to domains managed through 1API:
Register Renew Transfer trade contact changes
We have reached out to 1API and will update you once we have more information to share. Thank you.
For a list of affected TLDs, please look the registry up in the following spreadsheet: http://enom.help/chart
Sep 28, 15:48 PDT
Resolved -
This incident has been resolved.
Sep 28, 10:30 PDT
Update -
The traffic has subsided on its own as per the engineering team and we are no longer experiencing any inbound delays on PROD A.
Incident Start Time: 09-28-2022 13:21:00 Incident End Time:09-28-2022 15:45:00 Total Duration:2 hours, 24 minutes
Sep 28, 10:30 PDT
Monitoring -
The traffic has subsided on its own as per the engineering team and we are no longer experiencing any inbound delays on PROD A.
Sep 28, 10:08 PDT
Update -
The issue is caused by a high volume of SPAM emails. Our engineering team is troubleshooting the issue. More updates will be provided as they become available
Sep 28, 10:07 PDT
Investigating -
We are currently experiencing a Class III incident that is impacting Hostedemail, (Prod A). We are experiencing inbound delays on prod A email cluster. Our engineering team has been engaged for an investigation.
Sep 28, 08:04 PDT
Completed -
The scheduled maintenance has been completed.
Sep 28, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 23:00 PDT
Scheduled -
Date and times: Wednesday September 28, 2022, from 2 AM - 5 AM EDT Impacted platforms: Enom.com, Enom Control Panel, Enom API Duration: 3 hours
On Wednesday September 28, 2022, from 2 AM - 5 AM EDT, we will be performing upgrades to the core switches to increase traffic capacity in our data centers.
We do not expect any service impact or downtime.
We encourage you to subscribe to updates on our status page to ensure you are notified of any maintenance changes.
If you have any questions or concerns, please don't hesitate to contact us at [email protected].
Sep 21, 08:03 PDT
Completed -
This maintenance window has been postponed.
Sep 27, 10:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:30 PDT
Scheduled -
We will be undergoing Sectigo portal maintenance on our system for 30 minutes. During this time customers may briefly see issues purchasing and/or configuring their Sectigo SSL certificates.
We thank you for your patience on this matter.
Sep 12, 10:58 PDT