Enom Status

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All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

HostedEmail Platform Maintenance Nov 27, 15:00-19:00 PST

We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related system stability and do not anticipate any customer impact.
Posted on Nov 19, 14:12 PST

HostedEmail Platform Maintenance Nov 28, 15:00-19:00 PST

HostedEmail Platform Maintenance Nov 29, 15:00-19:00 PST

HostedEmail Platform Maintenance Nov 30, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 1, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 2, 15:00-19:00 PST

Enom Platform Maintenance Dec 2, 18:00-19:00 PST

The Enom platform will be undergoing brief maintenance for a period of 1 hour. During this maintenance window customers may encounter intermittent failures and/or routing errors via API and our Website for up to 2 minutes at a time.
Posted on Nov 18, 13:50 PST

HostedEmail Platform Maintenance Dec 3, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 4, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 5, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 6, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 7, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 8, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 9, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 10, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 11, 15:00-19:00 PST

Verisign Registry - .COM/.NET Dec 11, 17:00-21:00 PST

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Sep 21, 07:16 PDT

HostedEmail Platform Maintenance Dec 12, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 13, 15:00-19:00 PST

Nominet Registry Dec 13, 22:00 - Dec 14, 00:00 PST

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Nov 23, 04:29 PST

HostedEmail Platform Maintenance Dec 14, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 15, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 16, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 17, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 18, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 19, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 20, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 21, 15:00-19:00 PST

HostedEmail Platform Maintenance Dec 22, 15:00-19:00 PST

Past Incidents

Nov 26, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:00 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related system stability and do not anticipate any customer impact.
Nov 19, 14:11 PST

Nov 25, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 15:00 PST

Nov 24, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 15:00 PST

.EU Registry

Completed - The scheduled maintenance has been completed.
Nov 24, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:02 PST

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Oct 7, 03:19 PDT

Nov 23, 2021

.EU Registry

Resolved - This incident has been resolved.
Nov 23, 21:36 PST

Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Nov 23, 21:21 PST

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 PST

Nov 22, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 19:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 15:00 PST

Nov 21, 2021

Hosted Email platform maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 15:03 PST

Scheduled - HostedEmail Platform Maintenance
We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.
We will be working on components related to the following services, but don’t anticipate services to be impacted:
Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 21, 15:00 PST

Nov 20, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 15:03 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don’t anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 19, 09:42 PST

Key-Systems Registry

Completed - The scheduled maintenance has been completed.
Nov 20, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 PST

Nov 19, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:00 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don’t anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 19, 09:42 PST

Nov 18, 2021

No incidents reported.

Nov 17, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 15:01 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 15, 10:15 PST

Centralnic Registry connection issues

Resolved - Services have returned to operational status. Customers are able to check availability and manage domains from these TLDs without further difficulty.
Nov 17, 18:28 PST

Update - We are experiencing connectivity issues with the Centralnic Registry and have contacted the registry to determine the root cause of the issue.

Customers will not be able to check availability, register or renew domains from the following gTLDs: .CEO, .BEST, .UNO and .LONDON.

Thank you for your patience.
Nov 17, 16:48 PST

Investigating - We are currently investigating this issue.
Nov 17, 16:38 PST

Nov 16, 2021

Hosted Email Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 15:05 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 9, 08:50 PST

HostedEmail

Postmortem - Read details
Nov 19, 07:12 PST

Resolved - This incident has been resolved.
Nov 16, 17:42 PST

Monitoring - A fix has been implemented by our engineering team and emails are beginning to be received in a timely manner. We are continuing the monitor the results.

Thank you for your continued patience.
Nov 16, 12:44 PST

Identified - Our team is still currently working on this issue. Customers still may see some delays with inbound emails.
Nov 16, 05:16 PST

Investigating - We are currently experiencing an issue with our HostedEmail service. Users may experience the errors such as, but not limited to, "Service unavailable - try again later" When attempting to send or receive mail. Our engineering team is aware and working on the problem
Nov 16, 04:15 PST

Registry Platform Migration: Afilias to Donuts

Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:03 PST

Scheduled - At 4AM PST the migration of TLDs from the Afilias registry platform to Donuts registry platform will commence. The migration is expected to last 12 hours.

During the migration window the following services will be unavailable for both registries:

registrations, renewals, DNS management, and lookups. Existing domains will continue to resolve normally.

For a list of affected TLDs, please look up both registries in the following spreadsheet:
http://enom.help/chart
Nov 15, 11:47 PST

Nov 15, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 15, 19:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 15:00 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 9, 08:48 PST

.biz, .tel, .us Registry

Resolved - This case has been resolved. The tlds should be functioning as normal.
Nov 15, 07:17 PST

Update - Our team is continuing to investigate this case. We thank you for your continued patience.
Nov 15, 05:20 PST

Update - We are experiencing connection issues with TLDs us, biz and tel. We have reached out to the registry for more information.

While the issue is ongoing, you may experience problems attempting to register, renew, manage contacts, transfer, and perform DNS server changes on any domains with these TLDs.
Nov 15, 01:18 PST

Investigating - We are currently investigating this issue.
Nov 15, 01:10 PST

Nov 14, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 15:06 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 9, 08:46 PST

Nov 13, 2021

Chat Maintenance

Resolved - This incident has been resolved.
Nov 13, 19:07 PST

Monitoring - Chat customers will experience a maximum service disruption of 45 minutes at some time within the 1-hour maintenance window between 6pm-7pm pst
Nov 13, 19:06 PST

Enom Hosted Email Maintenance

Completed - The scheduled maintenance has been completed.
Nov 13, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 15:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 08:49 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 9, 08:48 PST

Nov 12, 2021

HostedEmail Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 PST

Scheduled - We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 3 PM and 7 PM PT daily until late-December.

We will be working on components related to the following services, but don't anticipate services to be impacted:

Outbound email sending via IMAP/POP/Webmail
Accessibility to Webmail/IMAP/POP
Nov 5, 14:16 PDT