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All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

1API Registry Maintenance Nov 19, 2022 00:00-04:00 PST

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Aug 17, 2022 - 09:37 PDT

Past Incidents

Oct 1, 2022

No incidents reported today.

Sep 30, 2022

Sectigo SSL certificates

Resolved - This incident has been resolved. Thank you.

Incident Start Time: 09-30-2022 17:40:00
Incident End Time:09-30-2022 18:14:00
Total Duration:34 minutes
Sep 30, 15:28 PDT

Investigating - We are currently investigating issues with submitting new Sectigo SSLs. Users submitting a CSR for an SSL orders may get "“error -the remote server returned an error - internal server error" among other errors.

our operations team is investigating the issue. We will update you shortly. Thank you.
Sep 30, 14:50 PDT

Sep 29, 2022

Afilias Registry Connection Issues

Resolved - We have recovered our connection to the Aflias Registry and all systems are functional. We have not received a response from the registry in regards to root cause at this time.
Sep 29, 09:17 PDT

Update - We are currently experiencing connection issues to the Afilias TLD production environment. We have reached out to the registry to investigate and will provide updates as they become available.
Sep 29, 08:35 PDT

Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Sep 29, 08:32 PDT

Sep 28, 2022

1API Connection errors

Resolved - This issue has been resolved and connections fully restored. Thank you for your patience.
Sep 28, 15:57 PDT

Investigating - We are currently investigating issues causing intermittent errors when attempting to make changes to and purchase domains managed through 1API. This may cause errors when attempting to make the following changes to domains managed through 1API:

Register
Renew
Transfer
trade
contact changes

We have reached out to 1API and will update you once we have more information to share. Thank you.

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Sep 28, 15:48 PDT

Inbound Email Delays (Cluster A)

Resolved - This incident has been resolved.
Sep 28, 10:30 PDT

Update - The traffic has subsided on its own as per the engineering team and we are no longer experiencing any inbound delays on PROD A.

Incident Start Time: 09-28-2022 13:21:00
Incident End Time:09-28-2022 15:45:00
Total Duration:2 hours, 24 minutes
Sep 28, 10:30 PDT

Monitoring - The traffic has subsided on its own as per the engineering team and we are no longer experiencing any inbound delays on PROD A.
Sep 28, 10:08 PDT

Update - The issue is caused by a high volume of SPAM emails. Our engineering team is troubleshooting the issue. More updates will be provided as they become available
Sep 28, 10:07 PDT

Investigating - We are currently experiencing a Class III incident that is impacting Hostedemail, (Prod A). We are experiencing inbound delays on prod A email cluster. Our engineering team has been engaged for an investigation.
Sep 28, 08:04 PDT

Enom Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 23:00 PDT

Scheduled - Date and times: Wednesday September 28, 2022, from 2 AM - 5 AM EDT
Impacted platforms: Enom.com, Enom Control Panel, Enom API
Duration: 3 hours

On Wednesday September 28, 2022, from 2 AM - 5 AM EDT, we will be performing upgrades to the core switches to increase traffic capacity in our data centers.

We do not expect any service impact or downtime.

We encourage you to subscribe to updates on our status page to ensure you are notified of any maintenance changes.

If you have any questions or concerns, please don't hesitate to contact us at [email protected].
Sep 21, 08:03 PDT

Sep 27, 2022

Sectigo SSL Maintenance

Completed - This maintenance window has been postponed.
Sep 27, 10:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:30 PDT

Scheduled - We will be undergoing Sectigo portal maintenance on our system for 30 minutes. During this time customers may briefly see issues purchasing and/or configuring their Sectigo SSL certificates.

We thank you for your patience on this matter.
Sep 12, 10:58 PDT

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

Webmail Service Degradation

Resolved - Our team has implemented a fix and this issue is now resolved.
Sep 20, 12:47 PDT

Investigating - Some of our hosted webmail customers may experience some sending delays or intermittent login failures. Our engineering team is investigating the issue.
Sep 20, 08:06 PDT

Sep 19, 2022

.NU Registry Connection Issues

Resolved - Resolved Note:The registry changed its EPP extension without any notice which led to login failures. Our Dev team removed this extension from our login XML and the connection is restored
Sep 19, 10:09 PDT

Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Sep 19, 06:07 PDT

Sep 18, 2022

.MS Registry Connection Issues

Resolved - The connection between .ms TLD and Enom has been restored
Sep 18, 15:30 PDT

Update - We are experiencing connectivity issues with the .MS Registry.

This will impact the ability to register, renew, update and check the availability for .MS domains.
Sep 17, 21:27 PDT

Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Sep 17, 14:53 PDT

Sep 17, 2022