Update - The registry has responded letting us know they are investigating this issue. We'll continue posting updates on this case as they're available. Thank you for your patience.
Jun 30, 2025 - 09:01 PDT
Update - We are still waiting on a response from the registry on this .TW registry connection issue. We will post any updates as they become available. Thank you for your patience.
Jun 30, 2025 - 08:01 PDT
Investigating - We are experiencing an issue with its connection to the .TW registry. Renewals and domain management are affected. We have reached out to the registry for further information and will provide more details when they are available.
Jun 28, 2025 - 09:53 PDT
Resolved -
Digicert reports this issue is now resolved. We have confirmed submitted orders are now being processed as expected. Thank you for your patience.
Jun 23, 07:53 PDT
Monitoring -
There is an API submission issue preventing placing or cancelling orders to Digicert. They are aware of this issue and are working on a fix on their end.
We will post any updates as they work to resolve this.
Jun 23, 06:38 PDT
Resolved -
This incident has been resolved.
Jun 18, 12:02 PDT
Investigating -
We are currently investigating reports of API failures for some users, with the following error message:
"The underlying connection was closed: An unexpected error occurred on a send."
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates as more information becomes available.