Enom testing environment
Investigating - We are getting reports of errors on some resellertest.enom.com connections. Please stand by while we dig into this.
Oct 18, 11:47 PDT
.COM.SG registrations
Investigating - We are currently investigating why new .COM.SG registrations are failing to send the consent email required to complete the registration process. Our team is looking into the cause and we'll continue to update you on our progress.
Oct 18, 07:53 PDT
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
API   Operational
Basic Email Service   Operational
G Suite Email Service   Operational
DNS Service   Operational
Web Hosting Service   Operational
SSL Certificates   Operational
Enom.com Operational
Website   Operational
Domain Search   Operational
Domain Purchase   Operational
Domain Management   Operational
Customer Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.SE/.NU Registry Oct 24, 02:30-07:30 PDT
TLDs Affected: .se, .nu

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Oct 16, 03:04 PDT
.COM/.NET Registry Oct 27, 18:00-18:45 PDT
TLDs Affected: .com, .net

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Oct 16, 03:06 PDT
Verisign Registry Nov 11, 18:00-18:45 PDT
TLDs Affected: .COM, .NET

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Posted on Oct 11, 14:10 PDT
Past Incidents
Oct 18, 2018
Verisign Registry
Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 14:00 PDT
Scheduled - TLDs Affected: .cc, .コム

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 8, 01:27 PDT
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018
CM Registry
Resolved - The Connection to the .CM registry has been fully restored.
Oct 15, 03:31 PDT
Identified - We are experiencing issues with our connection to the .CM registry. This affects the following aspects of domain management:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS may continue to resolve, but changes will be unavailable at this time.
Oct 14, 12:37 PDT
Oct 13, 2018

No incidents reported.

Oct 12, 2018
.IN Registry
Completed - The scheduled maintenance has been completed.
Oct 12, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:30 PDT
Scheduled - TLDs Affected: .in

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 8, 01:24 PDT
Enom Platform
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 21:00 PDT
Scheduled - We are performing proactive firmware upgrades to our load balancing infrastructure in order to stay ahead of security vulnerabilities and other bugs. During this time, registrants may be unable to access their Consent Management Page URL or complete Whois verification. Downtime is not expected to exceed 15 minutes, and service interruptions are unlikely. Domain management services, including registrations, transfers, and renewals, will not be affected.

If you have any questions, please contact support at [email protected].

Note: This maintenance work was previously scheduled for Sept. 27, 2018, but has been rescheduled.
Sep 30, 23:24 PDT
Oct 11, 2018
.CA Registry
Completed - The scheduled maintenance has been completed.
Oct 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:00 PDT
Scheduled - TLDs Affected: .ca

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 10, 06:23 PDT
Issues with management of some Enom TLDs
Resolved - Our engineering team has resolved this issue. The listed TLDs should now be working as intended.

Please reach out to us if you are seeing any further issues.

We appreciacte your patience with this issue.
Oct 11, 13:03 PDT
Investigating - Enom customers may be unable to register, renew, manage the following TLDs:

beer, .abogado, .casa, .rodeo, .surf, .vip, .cooking, .fashion, .horse, .miami, .fishing, .fit, .garden, .law, .work, .vodka, .wedding, .yoga, .bayern, .london, .boston

Our dev team is currently looking into the issue, we will provide any updates as they happen.

Thank you for your patience.
Oct 11, 10:13 PDT
Oct 10, 2018
.CH/.LI Registry
Completed - The scheduled maintenance has been completed.
Oct 10, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 PDT
Scheduled - TLDs Affected: .ch, .li

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 4, 05:38 PDT
.SE/.NU Registry
Completed - The scheduled maintenance has been completed.
Oct 10, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:30 PDT
Scheduled - TLDs Affected: .se, .nu

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 4, 05:40 PDT
Basic email service - Logins
Resolved - Services fully recovered at 00:16 PDT and there have been no further issues. This incident has been resolved.
Oct 10, 00:49 PDT
Monitoring - Users may have experienced authentication issues with Webmail, IMAP and POP connections. This was due to a small upgrade being done on our backend systems. Our operations team was able to address the issue and services should be recovering now. This issue began at 23:45 PDT and was addressed at 23:53 PDT.
Oct 10, 00:19 PDT
Oct 9, 2018
.jobs Domain Management Issue
Resolved - We now know what's causing the problem for .jobs TLD and will be reaching out to the effected customers to assist.

If you are still experiencing issues, please don't hesitate to contact us!
Oct 9, 06:46 PDT
Investigating - We are currently looking into an issue with the .jobs TLD where these domains are not showing up within Enom accounts affecting domain management and updates. The Dev team is currently looking to see what is causing this issue and what can be done to resolve.

Thank you for your patience on this matter.
Oct 4, 11:26 PDT
.UK Registry
Completed - The scheduled maintenance has been completed.
Oct 9, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:01 PDT
Scheduled - TLDs Affected: .uk

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 4, 05:34 PDT
Oct 8, 2018
Bad Username and Password Error
Resolved - Everything should be good to go now. Thank you so much for bearing with us through this.
Oct 8, 18:35 PDT
Identified - Our developers continue investigating this issue and have determined that it is DB Related, this may also affect account reporting when logged in, as well as DNS updates. Current DNS will still continue to resolve. We will provide more information as it becomes available.
Oct 8, 14:25 PDT
Investigating - We are currently seeing an issue where Enom account password updates are not saving properly when resetting through "forgot my password". This is currently being looked at by our Dev team.

Thank you for your patience with this matter.
Oct 8, 12:42 PDT
Enom Database Issue
Resolved - We are not getting reports of new issues and our testing confirmed that the issue should be resolved.
Thanks for bearing with us!
Oct 8, 18:34 PDT
Investigating - The dev team is looking at a few database errors at Enom. These errors are causing issues and delays with:

- Account Updates (passwords, settings, etc)
- DNS Updates
- Account Reports

We thank you for your patiences, we will provide updates on this case as they happen.
Oct 8, 16:07 PDT
CM Registry
Resolved - The service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!
Oct 8, 14:30 PDT
Investigating - We are experiencing issues with our connection to the .CM registry. This affects the following aspects of domain management:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Oct 7, 17:37 PDT
Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018
.Paris, .Tokyo, .Okinawa, .Shop and .Soy Registry Connections
Resolved - We've got word that the following registry connections have now been fully restored. Please do let us know if you notice anything else unusual.

.Paris
.Tokyo
.Okinawa
.Shop
.Soy
Oct 4, 08:16 PDT
Update - We're happy to report .soy and .paris are back online.

We're continuing to work on re-establishing connections with the registries for .tokyo, .shop, and .okinawa
Oct 3, 09:53 PDT
Update - We've found the problem with the current list of registry connections and are working on it. We'll update you as soon as the fix is in place.

.Paris
.Tokyo
.Okinawa
.Shop
.Soy
Oct 1, 07:52 PDT
Update - We are including .shop and .soy to the list of affected TLDs. Our operations team continues to troubleshoot this issue. We will update you as new information becomes available.
Sep 30, 22:25 PDT
Identified - Our operations team has isolated the problem and are working on bringing the services back online. We will post more updates as they become available.
Sep 30, 21:56 PDT
Investigating - We are currently experiencing connection issues with the .paris, .tokyo, and .okinawa registries. Our operations team is investigating the issue.


Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS may continue to resolve, but changes will be unavailable at this time.
Sep 30, 21:18 PDT
.MS Registry
Resolved - We are not getting reports of new issues and our testing confirmed .MS is back online. We're setting the incident to 'resolved'. Thanks for sitting through this one!
Oct 4, 05:30 PDT
Monitoring - This issue is still being looked at by our dev team. We are still waiting to receive confirmation from the registry but some .ms domain services should now be restored. We will provide another update once we have full confirmation that this is resolved.

Thank you for your continued patience.
Oct 1, 13:12 PDT
Identified - TLDs Affected: .MS

We cannot currently connect to the .MS registry. The following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS may continue to resolve, but changes will be unavailable at this time.
Sep 28, 20:00 PDT
.UK Registry
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 22:00 PDT
Scheduled - TLDs Affected: .uk

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Sep 11, 02:00 PDT
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