Enom Status

Support Center

My Account

All Systems Operational

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Operational

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Nominet Registry Sep 20, 22:00 - Sep 21, 00:00 PDT

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Aug 23, 04:59 PDT

Verisign Registry - .TV/.CC/.NAME Sep 23, 14:00-18:00 PDT

Verisign Registry - .COM/.NET Oct 16, 18:00-22:00 PDT

Past Incidents

Sep 17, 2021

Email Services

Resolved - We can confirm services are fully operational and stabilized completely. This incident is now resolved.
Sep 17, 10:35 PDT

Monitoring - We have initiated measures to restore service for our cluster A users, we will be continuing to monitor to ensure stability. As of now users should be able to log back into their webmail for use.
Sep 17, 09:55 PDT

Investigating - We are currently investigating a login issue for a small set of customers on Cluster A (Webmail, POP, IMAP).

The engineering team has been engaged and is currently investigating the cause of this issue.
Sep 17, 09:11 PDT

Domain Services

Resolved - This incident has been resolved.
Sep 17, 09:11 PDT

Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Sep 16, 20:26 PDT

Sep 16, 2021

Sep 15, 2021

No incidents reported.

Sep 14, 2021

CentralNic Registry

Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Aug 19, 04:31 PDT

.BE Registry

Completed - The scheduled maintenance has been completed.
Sep 14, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:00 PDT

Sep 13, 2021

Sep 12, 2021

1API Registry Connections

Resolved - This has been resolved. Thank you.
Sep 12, 20:53 PDT

Monitoring - We are seeing successful connections with the 1API registry, but we are continuing to monitor this issue.
Sep 11, 20:02 PDT

Investigating - We are currently experiencing connection issues with the 1API registry. Our operations team is investigating the issue.

This affects registrations, renewals, and management of 1API domains. Existing domains will continue to resolve normally

For a list of affected TLDs, please see below:

.com.au
.net.au
.org.au
.ch
.es
.com.es
.fr
.li
.pe
.sg
.com.sg
Sep 11, 11:24 PDT

Sep 11, 2021

Sep 10, 2021

CCTLD Degraded Services

Resolved - Our connections to all ccTLDs with the 1api registry have been restored. Customers will once again be able to manage existing new domains. Thank you for your patience.
Sep 10, 10:37 PDT

Investigating - We are currently experiencing some connection issues with out upstream provided 1api. During this time, customers may have issues performing registrations, renewals and whois lookups for some of the following CCTLDs:

.com.au
.org.au
.ch
.es
.com.es
.fr
.li
.pe
.sg
.com.sg

We thank you for your patience as we work on a fix.
Sep 10, 07:26 PDT

Domain Services

Resolved - This incident has been resolved.
Sep 10, 01:14 PDT

Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.
Sep 9, 21:54 PDT

Sep 9, 2021

.Kiwi TLD Degredation

Resolved - The registry's maintenance activities have been completed, and services are fully restored. Thank you for your patience.
Sep 9, 13:09 PDT

Identified - The connectivity issue has been identified as ongoing registry maintenance for the .KIWI registry. There will be sporadic connection issues while the maintenance is occurring. The maintenance is planned to be completed by 12:00PDT.
Sep 9, 11:47 PDT

Investigating - The .Kiwi TLD will be unavailable intermittently for new registrations, renewals, and lookups due to registry connection issues. Our team is currently looking into this case
Sep 9, 08:35 PDT

Sep 8, 2021

HostedEmail POP3 Degradation

Resolved - This incident has been resolved.
Sep 8, 08:17 PDT

Monitoring - Our team has implemented a fix for this issue. Please reach out to our support team if you are encountering any further problems as we monitor to make sure there are no other errors.
Sep 8, 06:36 PDT

Identified - The issue has been identified and isolated. Our team is working to make sure that there are no further errors.
Sep 8, 06:14 PDT

Update - We are continuing to investigate the root cause of this issue. Thank you for your continued patience with this case.
Sep 8, 05:43 PDT

Investigating - We are currently experiencing an incident that is impacting HostedEmail. Multiple email users are getting the following server errors when attempting to log into their email via POP3 -
“Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -Err Internal server error.”

We have engaged our engineering team to investigate this issue and will provide updates as they become available.
Sep 8, 02:52 PDT

Sep 7, 2021

No incidents reported.

Sep 6, 2021

Enom.com Login Issues

Resolved - This incident is now resolved.
Sep 6, 03:35 PDT

Monitoring - A fix has been implemented and we are seeing positive results. We will continue to monitor for stability before considering this resolved. Thank you for your patience.
Sep 6, 01:52 PDT

Update - Customers who are already logged in may receive errors attempting to update their account and domains within.
Sep 6, 01:41 PDT

Investigating - We are currently receiving reports of customers getting "“Authorization has been denied for this request” when trying to log into their accounts at Enom. We have made our Engineers aware and are investigating this issue. We will update you as more info becomes available.
Sep 6, 01:35 PDT

Sep 5, 2021

HostedEmail

Resolved - This incident has been resolved. We will continue to monitor this fix for stability. Thank you
Sep 5, 22:59 PDT

Investigating - We are currently experiencing an incident that is impacting Hostedemail. Users of our email services are facing issues with login. Our engineering team has been engaged and are currently investigating the cause of this issue.
Sep 5, 22:07 PDT

Sep 4, 2021

.SG Registry

Completed - The scheduled maintenance has been completed.
Sep 4, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:00 PDT

Scheduled - SGNIC has announced scheduled production system maintenance periods for the SgR2R. During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Affected TLDs: .sg, .com.sg
Aug 21, 12:15 PDT

Sep 3, 2021

1API Registry - Connection Outages

Resolved - The outages have stopped and our connection is fully restored. Thank you again for your patience.
Sep 3, 08:57 PDT

Monitoring - Our upstream provider is currently experiencing outages that may affect the following services:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For the following TLDs:

.com.au
.org.au
.ch
.es
.com.es
.fr
.li
.pe
.sg
.com.sg

We remain engaged with them and will update as information becomes available. Thank you for your patience.
Sep 2, 13:13 PDT