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All Systems Operational
Enom API
Operational
Enom DNS Service
Operational
Enom Registry Service
Operational
Enom Basic Email Service
Operational
Enom G Suite Email Service
Operational
Enom Web Hosting Service
Operational
Enom SSL Certificates
Operational
Enom.com Website
Operational
Enom.com Search for a Domain
Operational
Enom.com Purchase a Domain
Operational
Enom.com Manage a Domain
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2017
Resolved -
This incident has been resolved.
Jun 23, 09:34 PDT
Jun 23, 09:34 PDT
Update -
As you may know, we switched to a new email platform on June 19th, 2017.
We are currently working through the migration process. Though the bulk of the migration is complete, some items may take 24-72 hours to resolve.
We are addressing the current expected issues you might be experiencing. These include but are not limited to:
*SSL errors when connecting to POP, IMAP or Webmail. (Resolved)
*Emails prior to the migration may not be immediately available. These are still available via our website using the Old Inbox link.
*Contacts and other items may still be in the process of syncing. (Resolved)
*Email delivery may be delayed while we complete the migration
*Password errors if any changes were made to your password in the last week.
For more information about the migration see: https://www.enom.com/tools/new-email-platform
For more information about our new email interface: https://help.enom.com/hc/en-us/articles/115005426668-Webmail-guide
Jun 20, 08:14 PDT
We are currently working through the migration process. Though the bulk of the migration is complete, some items may take 24-72 hours to resolve.
We are addressing the current expected issues you might be experiencing. These include but are not limited to:
*SSL errors when connecting to POP, IMAP or Webmail. (Resolved)
*Emails prior to the migration may not be immediately available. These are still available via our website using the Old Inbox link.
*Contacts and other items may still be in the process of syncing. (Resolved)
*Email delivery may be delayed while we complete the migration
*Password errors if any changes were made to your password in the last week.
For more information about the migration see: https://www.enom.com/tools/new-email-platform
For more information about our new email interface: https://help.enom.com/hc/en-us/articles/115005426668-Webmail-guide
Jun 20, 08:14 PDT
Monitoring -
Migration to the new email platform has been completed. Clean up is in progress.
For more information about the migration see: https://www.enom.com/tools/new-email-platform
For more information about our new email interface: https://help.enom.com/hc/en-us/articles/115005426668-Webmail-guide
Jun 20, 01:55 PDT
For more information about the migration see: https://www.enom.com/tools/new-email-platform
For more information about our new email interface: https://help.enom.com/hc/en-us/articles/115005426668-Webmail-guide
Jun 20, 01:55 PDT
Jun 22, 2017
Resolved -
This has been resolved. Thank you for your patience.
Jun 22, 22:53 PDT
Jun 22, 22:53 PDT
Investigating -
Domains on Enom DNS using URL redirect are not resolving. Results in "This site cannot be reached" after long time out period. We are investigating the issue.
Jun 22, 22:23 PDT
Jun 22, 22:23 PDT
Resolved -
Our connection to the .DE registry has been restored. No further impact should be observed at this time.
Jun 22, 18:53 PDT
Jun 22, 18:53 PDT
Identified -
We are aware of an issue with our connection to the .DE registry. At this time, all registry-level actions for .DE domain names, such as nameserver changes or availability lookups are failing. We are working to resolve this matter as quickly as possible.
Jun 22, 10:03 PDT
Jun 22, 10:03 PDT
Resolved -
Users should now be able to access the Help Center and manage Help Requests without issue. Thank you for your patience..
Jun 22, 09:51 PDT
Jun 22, 09:51 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 22, 00:35 PDT
Jun 22, 00:35 PDT
Investigating -
Customers are currently unable to sign in to the support center from https://www.enom.com/help/default.aspx or https://www.enomcentral.com/help/default.aspx to create or view new or existing cases. We are investigating the issue and will provide more information as it becomes available.
Jun 22, 00:26 PDT
Jun 22, 00:26 PDT
Jun 21, 2017
No incidents reported.
Jun 19, 2017
Completed -
The scheduled maintenance has been extended for 30 minutes for clean up.
Jun 19, 23:30 PDT
Jun 19, 23:30 PDT
In progress -
The switch to the new email platform is in progress. Please allow time for DNS propagation. Customers may temporarily be unable to connect while ISPs still direct to the previous email platform. No action is required, this self-resolves once propagation time has passed.
Typically three to four hours is enough across North America and many areas with significant Internet infrastructure. Please allow up to 24 hours for all ISP's, everywhere.
Please refer to our FAQ Page for more information: https://www.enom.com/tools/new-email-platform/"
Jun 19, 20:45 PDT
Typically three to four hours is enough across North America and many areas with significant Internet infrastructure. Please allow up to 24 hours for all ISP's, everywhere.
Please refer to our FAQ Page for more information: https://www.enom.com/tools/new-email-platform/"
Jun 19, 20:45 PDT
Scheduled -
We will be conducting maintenance to complete our transition of our Basic Email services to a new email platform at 8pm PST.
There is no expected user impact during this transition. Please refer to our FAQ Page for more information: https://www.enom.com/tools/new-email-platform/
Jun 17, 13:22 PDT
There is no expected user impact during this transition. Please refer to our FAQ Page for more information: https://www.enom.com/tools/new-email-platform/
Jun 17, 13:22 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:46 PDT
Jun 19, 20:46 PDT
Scheduled -
Outage expected to take up to 2 hours in order to improve the reliability of our certificate ordering and management platforms we are taking this longer than usual scheduled maintenance period. The upgrade work that will be done during this time should make an immediate and marked improvement to our service availability.” This is just an FYI, not sure if you are on their maintenance mailing list.
Jun 14, 16:16 PDT
Jun 14, 16:16 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:45 PDT
Jun 19, 20:45 PDT
Scheduled -
Donuts TLDs will be unavailable for Registration and some management of those domains may be impacted. This maintenance began at 2:00 pm PDT.
Apr 10, 14:26 PDT
Apr 10, 14:26 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:45 PDT
Jun 19, 20:45 PDT
Scheduled -
Effected TLDs: None
During this scheduled system maintenance, the following services will be unavailable:
SRS and web portals
All other registry services will continue to function normally.
Mar 28, 08:20 PDT
During this scheduled system maintenance, the following services will be unavailable:
SRS and web portals
All other registry services will continue to function normally.
Mar 28, 08:20 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:45 PDT
Jun 19, 20:45 PDT
Scheduled -
TLDs Affected:. CH, .LI
During this scheduled system maintenance, the following services will be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 06:58 PDT
During this scheduled system maintenance, the following services will be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 06:58 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:45 PDT
Jun 19, 20:45 PDT
Scheduled -
TLDs Affected: .NAME
During this scheduled system maintenance, the following services will be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 07:03 PDT
During this scheduled system maintenance, the following services will be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 07:03 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:44 PDT
Jun 19, 20:44 PDT
Scheduled -
TLDs Affected: .CLUB
During this scheduled system maintenance, the following services will be unavailable:
-Whois and DNS will not be affected during this timeframe.
-SRS will be turned off moving forward at the completion of the migration.
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 21, 14:01 PDT
During this scheduled system maintenance, the following services will be unavailable:
-Whois and DNS will not be affected during this timeframe.
-SRS will be turned off moving forward at the completion of the migration.
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 21, 14:01 PDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 20:44 PDT
Jun 19, 20:44 PDT
Update -
FYI: .COM & .NET Scheduled Maintenance Apr 22, 18:00-18:45 PDT - During this scheduled system maintenance, the following services may be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates
DNS will continue to resolve, but changes will be unavailable at this time.
This means that DNS updates may not take effect until the maintenance is complete.
Apr 22, 15:31 PDT
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates
DNS will continue to resolve, but changes will be unavailable at this time.
This means that DNS updates may not take effect until the maintenance is complete.
Apr 22, 15:31 PDT
Scheduled -
TLDs Affected:
During this scheduled system maintenance, the following services may be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 07:06 PDT
During this scheduled system maintenance, the following services may be unavailable:
Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,
DNS will continue to resolve, but changes will be unavailable at this time.
Mar 24, 07:06 PDT
Jun 18, 2017
No incidents reported.
Jun 17, 2017
No incidents reported.
Jun 16, 2017
No incidents reported.
Jun 15, 2017
No incidents reported.
Jun 14, 2017
No incidents reported.
Jun 13, 2017
No incidents reported.
Jun 12, 2017
No incidents reported.
Jun 11, 2017
No incidents reported.
Jun 10, 2017
No incidents reported.
Jun 9, 2017
No incidents reported.
← Incident History
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