All Systems Operational
Enom API   Operational
Enom DNS Service   Operational
Enom Registry Service   Operational
Enom Basic Email Service   Operational
Enom G Suite Email Service   Operational
Enom Web Hosting Service   Operational
Enom SSL Certificates   Operational
Enom.com Website   Operational
Enom.com Search for a Domain   Operational
Enom.com Purchase a Domain   Operational
Enom.com Manage a Domain   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 18, 2017

No incidents reported today.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
Resolved - The EU registry has reported that full function has been restored. We are closing this incident as resolved. They determined the issue after the rollout to be related to specific disallowed characters which caused timeouts for all registrars.

Thank you.
Oct 13, 01:52 PDT
Monitoring - The .EU registry (EURid) is still working to resolve the intermittent connectivity issues as a result of their recent maintenance. During this time, existing domains will continue to resolve, but registrations, renewals, and management actions related to .eu domains may intermittently fail. If this occurs, please retry your action.

We will continue to monitor this issue and provide an update when it has been resolved, and EURid will provide additional information via their Twitter account, which is located here:

https://twitter.com/EUregistry_tech
Oct 12, 13:56 PDT
Update - The .EU registry continues to work towards resolving the intermittent connectivity issue that followed the post-maintenance.

For now, the .eu registry connectivity is considered degraded. Registrations, renewals, and management of .eu domains may be intermittent. Existing domains will continue to resolve normally.

We will provide updates as they become available.
Oct 11, 07:13 PDT
Identified - The .eu registry has completed their schedule maintenance , However, they have reported they are having some issues post-maintenance. They are aware of the issues and are working to fix them. For the time being, the .eu registry should be considered degraded. This may manifest itself in connectivity issues attempting register, renew, manage or transfer .eu domains.

We will continue to monitor the issue and will advise when resolved. Thank you.
Oct 11, 00:48 PDT
Oct 12, 2017
Resolved - CA registry maintenance has ended with no unexpected issues reported. We are closing this incident.
Thank you.
Oct 12, 23:23 PDT
Monitoring - From 8:00 PM PST through 11:00 PM PST CIRA, the CA registry, will be performing scheduled maintenance. During this time, connection to the registry may be down or intermittent.

This will affect:
Registrations
Renewals
Transfers
Domain management and changes

We will monitor the status of the maintenance and update you if any changes occur.

Thank you.
Oct 12, 20:10 PDT
Oct 10, 2017

No incidents reported.

Oct 9, 2017
Resolved - All of our advisors can now login and make/receive calls in Support and Sales. We appreciate your patience.
Oct 9, 13:41 PDT
Monitoring - Our phone provider has resolved the cause of the issue, and both Enom Support and Sales are receiving calls again at this time. We're continuing to monitor the issue until it is fully resolved
Oct 9, 11:18 PDT
Identified - Our phone service provider has identified the issue affecting both inbound and outbound calls and are working to resolve the issue. Both Enom's Support and Sales line are effected.
Oct 9, 09:45 PDT
Investigating - The Enom Support is experiencing a problem with our phone system. As a result calls may not reach a support representative or will be delayed. We're working with our provider to resolve the issue as quickly as possible.
Oct 9, 08:59 PDT
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017
Resolved - The issue we were experiencing with registry connection issues was resolved by our engineering team yesterday.

The following TLDs were affected:
.it
.gs
.pro
.asia
.bz
.xxx
.me
.info
.in
.org
.mobi
.archi

You will now be able to Register, Renew domain names, manage DNS settings, update domain contacts, and Domain settings again.
Oct 5, 06:34 PDT
Update - Our engineering team has determined additional TLDs that are effected by registry connection issues. This will impact the ability to Register, Renew domain names, manage DNS settings, update domain contacts, and Domain settings. Websites resolution is not effected by this issue.
The Effected TLDs are:

.it
.gs
.pro
.asia
.bz
.xxx
.me
.info
.in
.org
.mobi
.archi
Oct 4, 08:26 PDT
Investigating - Enom received alerts of connection failures with the .INFO, .MOBI, .ARCHI and .ORG registries. This is causing issues in Renewing, Registering, and administering domain names with these TLDs. Renewal and Registration orders may not be completed until this issue is resolved. Domain availability check may fail for these TLDs as well.

We are aware of the issue, and our engineers are investigating to resolve this as quickly as possible.
Oct 4, 06:53 PDT
Oct 4, 2017
Resolved - The issues we were experiencing with our phone vendor has been resolved and our phones are fully operational again.

We are very sorry for any additional delays this disruption caused to anyone trying to reach us by phone.
Oct 4, 07:39 PDT
Investigating - We are currently experiencing an issue with our phone vendor, which may result in the inability to connect to support by Phone.

If you are currently waiting for one of our agents to answer your call, please sit tight as we work to get the problem resolved.

We are very sorry for the inconvenience and we hope to have this resolved as soon as possible.
Oct 4, 07:32 PDT