All Systems Operational
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
API   Operational
Basic Email Service   Operational
G Suite Email Service   Operational
DNS Service   Operational
Web Hosting Service   Operational
SSL Certificates   Operational
Enom.com Operational
Website   Operational
Domain Search   Operational
Domain Purchase   Operational
Domain Management   Operational
Customer Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2019
Resolved - Our email backlog has now been processed and we are seeing no further indications of incoming email delays. Thanks for bearing with us.
Jan 17, 09:05 PST
Monitoring - We have repaired the root cause of our hosted email incoming mail delays, but we expect delays to continue until the message backlog is cleared. We will keep you updated.
Jan 17, 08:22 PST
Investigating - We are currently investigating delayed incoming mail for our hosted email customers. Our email operations team have been engaged and we are actively working on the issue.
Jan 17, 07:22 PST
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 23:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST
Scheduled - TLDs Affected: .tw, .com.tw, .idv.tw

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 9, 02:49 PST
Resolved - Setting the incident to 'resolved'. Thanks for sitting through this one!
Jan 15, 14:19 PST
Identified - Our Comodo/ Sectigo SSL services are undergoing maintenance. Certificate configuration attempts may be interrupted. Purchasing new Comodo SSL products is not affected.
Jan 15, 12:48 PST
Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019
Completed - The scheduled maintenance has been completed.
Jan 12, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST
Scheduled - TLDs Affected: .com.au, .asn.au, .net.au, .id.au, .org.au

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 6, 02:50 PST
Jan 11, 2019
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST
Scheduled - We are completing proactive maintenance work on our systems. During this maintenance window, domain management services, including registration, transfer, and trade functionality, will be unavailable for short periods, or their performance may be degraded. You may also be unable to make Whois changes during this time.

Email services, as well as SSL registration and management, will not be affected.

We apologize for any inconvenience, and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on our status page, to ensure you are notified of any maintenance changes.

If you have any questions, please contact support at [email protected].
Dec 27, 06:28 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 20:01 PST
Scheduled - TLDs Affected: .ca

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 9, 02:47 PST
Jan 9, 2019

No incidents reported.

Jan 8, 2019
Resolved - This incident has been resolved, and WhoIs lookups are working as expected. Thank you.
Jan 8, 04:00 PST
Investigating - We are seeing reports of errors with WhoIs searches. We are working to get to the bottom of this. In the meantime, running a WhoIs check for a domain with Enom may fail. We will update you as more information becomes available.
Jan 8, 03:23 PST
Jan 7, 2019
Completed - The scheduled maintenance has been completed.
Jan 7, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 PST
Scheduled - For a list of all affected TLDs, please see:

http://enom.help/chart

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS will continue to resolve, but changes will be unavailable at this time.
Jan 2, 00:17 PST
Resolved - The Help Center service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!
Jan 7, 05:21 PST
Update - The Help Center service should be running as normal now but we are keeping it open for a bit just to keep an eye on things.

If you are unable to submit a Help Request due to an error in the Help Center, please reach out to us on phone or chat for immediate assistance.
Jan 7, 05:06 PST
Investigating - You might be getting an error while trying to submit a Help Request or load our Help Center.

You can still reach us on chat, email, and phone.

We are on it and should have more information shortly.
Jan 7, 04:58 PST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019
Resolved - This incident has been resolved.
Jan 3, 17:33 PST
Monitoring - Our team is reporting that they were able to identify the problem and have implemented a fix. Orders should now be processing as normal. Please reach out to support if you run into any further issues as we continue to monitor this case.

Thank you for your patience on this matter.
Jan 3, 11:08 PST
Update - Some customers are also reporting pre-authorization errors manifesting during Credit Card updates, or "Declined" messages when they know their payment method is valid, which may also be related to this issue.
Jan 3, 10:05 PST
Investigating - We are currently investigating reports of timeouts when loading pages or putting orders through on Enom.com, EnomCentral.com, and BulkRegister.com. Our team is still looking into the cause and we'll continue to update you on our progress.
Jan 3, 09:42 PST