Webmail access, Pop/IMAP connection
Incident
Report for Enom
Resolved
The issue experienced for a small group of email accounts is now resolved. The email service is back to expected levels, with Pop/IMAP and webmail functioning as intended.
Investigating
We are currently investigating reports of some customers having connectivity issues affecting account access.
We will investigate this and follow up with updates.
We will investigate this and follow up with updates.
Update
Mail services have remained the same for the last hour, but still intermittently slower than our target response times.
We are continuing to work on this and monitor the results, and will post updates as they are available.
We are continuing to work on this and monitor the results, and will post updates as they are available.
Monitoring
The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.
We are monitoring this and will provide updates.
We are monitoring this and will provide updates.
Update
This issue is confirmed to be affecting mail client connections as well, intermittent issues syncing mail clients for sending and receiving.
We are continuing to look into this, and thank you for your patience.
We are continuing to look into this, and thank you for your patience.
Investigating
Our webmail service is intermittently unresponsive. Our Mail Administrators are currently investigating this.
Thank you for your patience.
Thank you for your patience.
This incident affected: Basic Email Service.