Failed executing GETCONTACTS
Incident Report for Enom
Resolved
This incident has been resolved.
Posted Sep 06, 2018 - 17:38 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 06, 2018 - 16:48 PDT
Monitoring
Monitoring

We have identified and fixed the issue preventing customers from making changes to existing domains.

We will continue to monitor the situation for the next while to make sure it does not resurface.
Posted Sep 06, 2018 - 16:48 PDT
Investigating
We are investigating reports of a "Failed executing GETCONTACTS" error when managing domain contact information. We're currently investigating the issue and will have updates shortly.

Thank you for your patience.
Posted Sep 06, 2018 - 15:54 PDT
This incident affected: Domain Services (Core gTLDs, Core ccTLDs).