Control Panel Degradation - WhoIs / Contact Updates

Incident Report for Enom

Resolved

We have received no further examples of customers experiencing issues with contact updates and Whois lookups.
Posted Sep 12, 2019 - 19:27 PDT

Update

We have received no further examples of customers experiencing issues with contact updates and Whois lookups.
Posted Sep 12, 2019 - 19:26 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 12, 2019 - 14:18 PDT

Monitoring

Our connections have stabilized and we continue to monitor the situation.
Posted Sep 12, 2019 - 14:07 PDT

Identified

Our operations and network teams have identified that the issue resides with our vendors. We remain in communication with them while they investigate the outages.
Posted Sep 12, 2019 - 13:42 PDT

Update

Contact updates and WhoIs lookups via the control panel may continue to run into intermittent errors. We continue our investigation.
Posted Sep 12, 2019 - 13:35 PDT

Investigating

We are investigating an outage that may cause errors with contact updates and WhoIs lookups via the Domain control panel. We thank you for your patience
Posted Sep 12, 2019 - 13:05 PDT
This incident affected: Enom.com (Domain Management).