Hosted email IMAP or login failures

Incident Report for Enom

Resolved

IMAP and webmail access is restored for all affected users. You may need to sign in to your email again if you were automatically disconnected.

Posted Jul 29, 2019 - 10:00 PDT

Monitoring

An update was made to fix users affected by IMAP or webmail login failures. We're keeping this incident open for a bit longer while we monitor the results.

Posted Jul 29, 2019 - 08:55 PDT

Identified

We have identified an issue with our hosted email that may cause failures connecting via IMAP or signing into webmail. We're working on it to get you back up and running as soon as we can.

Posted Jul 29, 2019 - 08:42 PDT

This incident affected: Basic Email Service.