Credit card payments

Incident Report for Enom

Resolved

The payment failure alerts from overnight and earlier this morning have cleared, and the system has been stable for a few hours now, so we're considering this resolved. Please retry any failed credit card updates, refills, or orders, and reach out to our Support team if you still require assistance.

Posted Aug 01, 2019 - 08:06 PDT

Monitoring

We are no longer seeing credit card or payments related alerts. We'll keep this incident open for a bit longer to monitor.

Posted Aug 01, 2019 - 06:12 PDT

Identified

We have identified a connection issue with our credit card vendor which may affect ability to update credit cards or make credit card payments. We'll keep you posted.

Next update: 06:00 PDT

Posted Aug 01, 2019 - 04:51 PDT

This incident affected: Enom.com (Domain Purchase).