.Paris, .Tokyo, .Okinawa, .Shop and .Soy Registry Connections

Incident Report for Enom

Resolved

We've got word that the following registry connections have now been fully restored. Please do let us know if you notice anything else unusual.

.Paris
.Tokyo
.Okinawa
.Shop
.Soy

Posted Oct 04, 2018 - 08:16 PDT

Update

We're happy to report .soy and .paris are back online.

We're continuing to work on re-establishing connections with the registries for .tokyo, .shop, and .okinawa

Posted Oct 03, 2018 - 09:53 PDT

Update

We've found the problem with the current list of registry connections and are working on it. We'll update you as soon as the fix is in place.

.Paris
.Tokyo
.Okinawa
.Shop
.Soy

Posted Oct 01, 2018 - 07:52 PDT

Update

We are including .shop and .soy to the list of affected TLDs. Our operations team continues to troubleshoot this issue. We will update you as new information becomes available.

Posted Sep 30, 2018 - 22:25 PDT

Identified

Our operations team has isolated the problem and are working on bringing the services back online. We will post more updates as they become available.

Posted Sep 30, 2018 - 21:56 PDT

Investigating

We are currently experiencing connection issues with the .paris, .tokyo, and .okinawa registries. Our operations team is investigating the issue.

Availability Checks,
Whois Services,
Domain Purchases,
Domain Renewals,
Domain Updates,

DNS may continue to resolve, but changes will be unavailable at this time.

Posted Sep 30, 2018 - 21:18 PDT

This incident affected: Domain Services (Other ccTLDs).