DNS Timeouts

Incident Report for Enom

Resolved

This issue has been resolved.

Incident Start Time: 08-04-2020 05:58:00 PDT
Incident End Time:08-04-2020 8:00:00 PDT
Total Duration:2hrs, 2min

Posted Aug 04, 2020 - 09:11 PDT

Monitoring

Our operations staff were able to identify and resolve the issue. We will continue to monitor for further timeouts.

Posted Aug 04, 2020 - 08:14 PDT

Update

We are investigating reports of DNS issues. Customers may see intermittent DNS related timeouts while ongoing. Our operations team has been made aware and are working towards a resolution.

This issue impacts:

dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

Posted Aug 04, 2020 - 07:57 PDT

Investigating

Degradation of service

Posted Aug 04, 2020 - 07:51 PDT

This incident affected: DNS Service.