Email Service Degraded

Incident Report for Enom

Resolved

This incident has been resolved.
Posted Jul 29, 2020 - 17:25 PDT

Monitoring

Our team has resolved the root cause and email services are now working as intended.

We will monitor this fix for the next while to ensure there are no further issues.

Thank you again for your patience.
Posted Jul 29, 2020 - 16:35 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 29, 2020 - 16:04 PDT

Update

Our team is continuing to work towards a resolution to the email issues currently being seen.

We will provide additional updates as they become available.
Posted Jul 29, 2020 - 14:53 PDT

Investigating

We are currently investigating reports of users being unable to utilize their email services as anticipated.

Users may experience inbound email delivery delays, slowness or timeouts while accessing their email.

Thank you for your patience.
Posted Jul 29, 2020 - 13:43 PDT
This incident affected: Basic Email Service.