Account Password Reset Delays

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Incident Report for Enom

Resolved

This incident has been resolved.

Posted May 20, 2020 - 10:44 PDT

Monitoring

Our operations team was able to identify the issue and implement a fix. Password Reset Emails should no longer be delayed. We will continue to monitor for further reports.

Posted May 20, 2020 - 08:07 PDT

Investigating

We are investing reports of account password reset emails not being delivered. At this time users will be unable to reset their account password.

Posted May 20, 2020 - 07:41 PDT